CASA Volunteer Specialist

Greene County Board of Commissioners•Xenia, OH

5d•Onsite

About The Position

The CASA Volunteer Specialist assists the CASA Director in supporting Court Appointed Special Advocates (CASAs) and ensuring the program provides quality services to youth involved in abuse, neglect, dependency, delinquency, and custody matters. The specialist maintains routine contact with volunteers throughout court cases, prepares and maintains training materials, and uses CASA Manager software to document case information, track activities, assign cases, and monitor volunteers’ duties. The position is an unclassified employee under Ohio Revised Code Section 124.11(A)(9) and serves at the pleasure of the Judge under Ohio Revised Code § 2151.13. The role includes recruiting, screening, onboarding, training, supervising, and supporting CASA volunteers; monitoring case progress and required tasks; assisting with court preparation and reports; maintaining records and program materials; and coordinating with court personnel and child-serving professionals. The specialist helps ensure volunteer work complies with CASA standards, confidentiality requirements, court expectations, and applicable policies. The position also supports volunteer engagement and retention and participates in required training and professional development. Work is conducted onsite at Greene County Juvenile Court, with occasional travel for conferences, trainings, or community engagement. The work may involve a fast-paced environment and strict deadlines. Core hours are generally Monday through Friday, 8 a.m. to 4 p.m.; scheduling may sometimes be flexible to meet training needs. Flex scheduling and remote work may be possible with the Judge’s prior approval. The role may involve interactions with youth and exposure to adverse weather, temperature extremes, aggressive or disruptive individuals, blood-borne pathogens, and communicable diseases. Physical duties may include sedentary work, bending, crouching, kneeling, reaching, standing, lifting up to 50 pounds, and operating or riding in a vehicle.

Requirements

High school diploma or equivalent.
Complete 36 hours of initial CASA training following appointment.
Knowledge and understanding of issues affecting families in crisis related to child abuse and neglect, court system processes, volunteer program requirements, and social welfare and community social service resources.
Ability to apply supervisory principles to the supervision of volunteers.
Ability to work with people of different races, cultures, and social and economic backgrounds.
Ability to maintain positive public relations as a representative of the Court and effective working relationships with colleagues.
Good organizational skills, initiative in identifying and meeting volunteer and program needs, and willingness to accept program responsibility and leadership.
Ability to maintain confidentiality of sensitive information.
Ability to operate a computer and basic software, including Microsoft Office; proficiency or ability to learn Microsoft Word, Outlook, and Excel and use office equipment.
Strong oral and written communication skills and ability to communicate professionally with youth, families, attorneys, child welfare caseworkers, relatives, kin, medical and school professionals, psychologists, foster parents, hearing officers, CASA volunteers, and the public.
Satisfactory completion of criminal background and professional reference checks.
Affirmative duty to report prior and/or current misconduct.
Valid driver’s license.
Verification of any required degrees, licenses, and/or certificates.
Ability to complete sedentary work; duties may also involve bending, crouching, kneeling, reaching, standing, and lifting up to 50 pounds.
Ability to operate and/or ride in a vehicle.
Ability to work onsite and, as circumstances require, in a fast-paced setting with strict deadlines; occasional travel may be required.
Compliance with Greene County’s drug-free workplace policy.

Responsibilities

Assist with recruiting, screening, interviewing, onboarding, and training CASA volunteers.
Prepare training materials and coordinate ongoing educational opportunities.
Provide ongoing supervision, guidance, and support to CASA volunteers; conduct regular check-ins and help resolve concerns and case-related questions.
Monitor assigned cases for timely completion of tasks, court reports, contacts, and documentation; review case progress and help volunteers identify and address children’s needs under the CASA Director’s guidance.
Assist volunteers with court hearing preparation, gathering information, and completing accurate, objective, and timely court reports.
Use CASA Manager software to maintain case records, document volunteer activities, track case progress, and update required information.
Communicate with volunteers about assignments, court dates, training, program updates, and other relevant information.
Maintain confidential volunteer records, assist with correspondence and mailings, prepare program materials, and support administrative operations.
Ensure volunteer activities comply with CASA standards, confidentiality requirements, court expectations, and applicable policies and procedures.
Support volunteer engagement, recognize contributions, encourage continued participation, and promote professional development.
Coordinate with court personnel, children’s services professionals, attorneys, caregivers, and other service providers to support advocacy for children.
Participate in required training, staff meetings, and professional development activities.
Perform other duties as assigned by the Judge, Court Administrator, or CASA Director.
Adhere to court policies and procedures, maintain confidentiality, complete duties accurately and on time, meet productivity standards, and communicate regularly with the Judge about court-related issues.
Report suspected harassment, abuse, and/or neglect as required of Juvenile Court employees and mandated reporters.