Property Manager

Hamline University•Saint Paul, MN

18d•Onsite

About The Position

The Property Manager oversees the day-to-day management, maintenance, and care of Hamline University’s residential house properties. The position keeps university-owned homes safe, clean, well maintained, and ready for occupancy while protecting the University’s housing investment. The Property Manager is the primary contact for property maintenance and operations and works with Facilities Services, Residence Life, Public Safety, Finance, residents, and outside contractors. The role combines office, field, and hands-on maintenance work and requires strong organization, responsiveness, customer service, and the ability to manage multiple priorities.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Three years of experience in property management, facilities management, residential maintenance, or building operations.
Experience managing maintenance operations, repairs, and contractor services.
Experience performing basic handyman repairs.
Strong organizational, budgeting, and project management skills.
Excellent communication and customer service skills.
Valid driver’s license with an acceptable driving record.
Ability to operate snow removal and basic maintenance equipment.
Ability to lift up to 50 pounds, shovel snow, perform minor maintenance and handyman repairs, and operate landscaping and lawn maintenance equipment.
Ability to work occasional evenings, weekends, and emergency response shifts during housing turnover, severe weather, or urgent maintenance situations.

Nice To Haves

Experience working in higher education or student housing.
Knowledge of residential building systems and preventive maintenance.
Experience managing maintenance budgets and capital improvement projects.
Experience with computerized work order management systems.

Responsibilities

Manage the daily operations of university-owned residential houses and serve as the primary contact for maintenance requests, property concerns, and resident issues.
Conduct and document regular inspections, maintain property files and maintenance records in Akita Box, and ensure properties meet university standards for safety, appearance, and functionality.
Manage repair activities and preventive maintenance, perform basic handyman repairs, and coordinate specialized repairs through university staff or contractors.
Create, assign, and monitor work orders; coordinate emergency and after-hours maintenance as needed; and maintain repair histories, warranties, and documentation.
Coordinate move-in and move-out operations with Residence Life, including occupancy inspections, damage documentation, cleaning and repairs, and property preparation for new residents.
Coordinate furniture removal, replacement, storage, and disposal as needed.
Perform and coordinate snow and ice removal, lawn care, landscaping, seasonal cleanup, and exterior maintenance; monitor exterior lighting, gutters, drainage, and trees.
Obtain estimates, schedule and oversee contractors, monitor work quality and timelines, review invoices, and maintain relationships with vendors and university partners.
Develop and manage the annual operating and maintenance budget, track expenses, monitor spending, submit payment documentation, identify future maintenance needs, recommend capital improvements, and provide budget reports to leadership.
Respond to residents professionally, communicate maintenance schedules and updates, coordinate property access, and work with Residence Life to resolve housing concerns.
Conduct safety inspections, check life-safety systems, address hazards, ensure compliance with university policies and applicable codes, and assist with emergency response and property recovery when necessary.