Property Manager

Gateway Management Company•Jacksonville, NC

28d•Onsite

About The Position

Gateway Management is seeking a Property Manager for the Autumn Ridge/Blue Springs side-by-side affordable housing communities in Jacksonville, North Carolina. The Property Manager oversees daily community operations, including administration, compliance, property maintenance, and employee management, to meet financial and occupancy goals. The role includes maintaining resident relations, ensuring legal and regulatory compliance, and coordinating property operations and maintenance.

Requirements

At least two years of previous property management experience, including required tax credit/LIHTC experience.
High school diploma or equivalent required.
Excellent verbal and written communication skills, including customer service and leadership skills.
Excellent and creative outreach marketing skills.
Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to access apartment homes and community areas, show homes to prospective residents, and visually inspect homes, grounds, and other community areas.
Ability to manage multiple tasks and prioritize duties and responsibilities.
Mobility to work in a standard office setting, use standard office equipment including a computer, and attend meetings at various sites.
Experience with MS Office and basic computer skills.
Valid driver’s license and automobile insurance.

Nice To Haves

RealPage OneSite experience preferred.
Some college preferred.
Previous apartment management experience and low-income tax credit experience are described as preferred, while two years of property management experience with tax credit/LIHTC experience is also expressly required.

Responsibilities

Meet or exceed company goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Recruit, supervise, train, and assign responsibilities to office and maintenance associates at the property.
Operate the property in compliance with IRS, Low Income Housing Tax Credit (LIHTC), and fair housing laws.
Oversee maintenance and operations, including coordinating contractors and vendors, completing unit turnovers and repairs promptly, and maintaining a safe and healthy environment for residents.
Work ethically and uphold organizational values.
Maintain resident relations by responding to requests and complaints and taking appropriate action.
Collect and monitor monthly rents, safeguard received funds, and post rents to resident accounts accurately and promptly.
Enforce lease provisions legally, including rent-payment requirements.
Report accidents and emergencies to the Regional Manager or corporate office by submitting an Incident Report.
Show apartment homes to prospective residents and inspect community areas to confirm standards are met.