Property Manager

Trinity Management Llc•Marlborough, MA

22d•$80,000 - $85,000

About The Position

Trinity Management, LLC is seeking a dynamic, highly organized Property Manager to oversee the daily operations of residential or commercial properties in Marlborough, Massachusetts. The Property Manager serves as the primary point of contact for tenants, vendors, and stakeholders, maintaining property standards and providing exceptional customer service. The role focuses on property operations, leasing, legal compliance, tenant relations, occupancy, and creating positive community environments. The position includes managing leasing, rent collection, and maintenance coordination; marketing and showing vacant units; negotiating lease agreements; and ensuring compliance with Fair Housing regulations, Section 8 programs, LIHTC requirements, and other applicable standards. The Property Manager uses property management software to maintain tenant records, data, and financial reports; coordinates facilities and maintenance work; conducts inspections; resolves tenant issues; prepares contracts and administrative documents; and maintains organized records. The role also involves proactive tenant communication and offering additional services or amenities.

Requirements

3–5 years of property management experience.
Experience in property management or real estate administrative roles.
Strong understanding of landlord-tenant law and Fair Housing regulations.
Familiarity with property management software such as Yardi or OneSite.
Knowledge of LIHTC programs, Section 8 housing policies, and legal administrative procedures related to property leasing and management.
Strong customer service skills, conflict management abilities, and negotiation skills.
Office experience, including data entry, filing systems, contracts administration, and general administrative tasks.
Excellent phone etiquette and ability to manage multiple priorities in a fast-paced environment.
Facilities management and property maintenance coordination skills.
Ability to adapt to changing real estate or affordable housing regulations and policies.

Nice To Haves

Experience with a CMMS (Computerized Maintenance Management System).
Bilingual in Spanish.

Responsibilities

Manage property operations, including leasing, rent collection, and maintenance coordination, to support occupancy and revenue.
Market vacant units, conduct property tours, and negotiate lease agreements with prospective tenants.
Ensure compliance with Fair Housing regulations, Section 8 programs, LIHTC requirements, and other relevant legal standards.
Use property management software such as Yardi or OneSite to maintain accurate data, tenant records, and financial reports.
Coordinate property maintenance and facilities management to ensure properties are safe, well-maintained, and compliant with legal standards.
Mediate tenant disputes and resolve issues promptly and professionally.
Prepare contracts, legal documents, and administrative reports, and maintain organized property-related records.
Conduct regular property inspections to identify maintenance needs and check adherence to safety standards.
Build positive tenant relationships through customer service, professional phone etiquette, and proactive communication.
Offer additional services or amenities to tenants to enhance satisfaction and increase revenue opportunities.