Property Manager-State Manor

Millennia Housing Management•Coraopolis, PA

About The Position

Millennia Housing Management is seeking a Property Manager to lead a team responsible for increasing occupancy, maintaining the community's appearance, and delivering a high-quality resident experience. The Property Manager is accountable for overall property performance, including financial results, legal and compliance requirements, resident satisfaction, building maintenance, and employee engagement. The role oversees daily leasing and service operations, employee performance, budgets, vendors, capital improvement projects, administrative functions, resident concerns, and community activities. The position involves working indoors and outdoors in a residential setting, with travel and schedule flexibility that may include evenings and weekends.

Requirements

At least three years of property management experience.
At least one year of supervisory experience at a large-scale residential apartment community, or an equivalent combination of education and experience.
High school diploma.
Housing experience; preferably affordable housing with an emphasis on HUD and LIHTC.
Excellent verbal and written communication skills.
Superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions.
Ability to influence stakeholders and gain support for ideas and approaches amid shifting priorities.
Solid understanding of data analysis, budgeting, and business operations.
Strong analytical and problem-solving capabilities, strategic and business mindset, and organizational skills.
Ability to work independently or as a team member and support managers with special projects.
Strong collaboration and relationship-building skills across functional areas and organizational levels.
Ability to work various shifts during regular business hours, including evenings and weekends, when needed.

Nice To Haves

Affordable housing experience, particularly with HUD and LIHTC.

Responsibilities

Foster an inclusive work environment, implement employee training and development plans, and ensure employees have the tools they need.
Oversee daily leasing and service operations, focusing on resident retention, community appearance, and customer service.
Increase and maintain occupancy and maximize the rent potential of vacant units.
Manage property operations to support profitability and compliance with the approved annual operating budget.
Conduct market surveys to ensure offerings are competitively priced.
Coach, train, and manage on-site employees, including approving schedules and timecards and ensuring compliance with operational policies and procedures.
Coordinate vendor work and oversee capital improvement projects.
Perform administrative duties, including verifying and submitting invoices, collecting and posting rents, managing operational data in OneSite, and facilitating evictions.
Plan and execute resident activities and events throughout the year.
Respond promptly to tenant complaints and emergencies and provide excellent customer service.
Ensure work orders are created and processed promptly.
Conduct unit inspections, including quarterly inspections, and maintain the property's curb appeal.
Take on additional responsibilities and special projects as required.