Property Manager

United Group • Cayce, SC

11d • $0 - $85,000 • Onsite

About The Position

The Property Manager will oversee Cayce Cove, a professionally managed student-housing community in Cayce, South Carolina. The role leads marketing and leasing, financial reporting and controls, resident and site operations, physical-asset maintenance, staff training and development, personnel management, and implementation of the company’s Pure Safety Program. The Property Manager works with the Regional Manager and Property Accountant to support property operations, budgets, and owner objectives.

The position is full-time, Monday through Friday from 9:00 a.m. to 5:30 p.m., with evenings and weekends as needed. The approximate salary is $85,000 annually. The role requires supervisory experience with leasing and maintenance staff and at least five years of residential property management experience. A college degree or applicable work history is required. Light lifting and carrying are physical requirements.

Requirements

• At least five years of experience in residential property management.
• Supervisory experience with both leasing and maintenance staff.
• Experience with property-management software such as Entrata and CRM systems.
• College degree or applicable work history.
• Demonstrated personal and professional integrity.
• Exceptional communication, sales, and negotiation skills.
• Ability to solve problems involving residents and challenging situations.
• Ability to perform light lifting and carrying.

Nice To Haves

• Professional designation such as Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or an equivalent industry designation.

Responsibilities

• Create annual and 90-day marketing and leasing plans in collaboration with the Marketing Department, and oversee their execution.
• Coordinate communications for scheduled events; provide ongoing sales and leasing training; recommend improvements to marketing and leasing programs; conduct market surveys and competitive shopping; prepare weekly and monthly reports; and review rental applications and lease forms for accuracy and policy compliance.
• Prepare the annual property budget with the Regional Manager and Property Accountant; monitor budget performance and report variances; assist with monthly financial reporting and explanations of variances; prepare purchase orders; enter invoices into Entrata; report payroll information to the corporate office or Human Resources; supervise inventory; and manage petty cash.
• Lead staff and residents in accordance with company procedures and standards, work with the Regional Manager to maximize NOI and align operations with owner goals, and develop revenue streams to meet or exceed objectives.
• Ensure resident retention programming, including the SUN® program, is carried out consistently; maintain complete and accurate resident files; administer rent collection programs; manage the resident complaint log; and oversee move-ins and move-outs as site activity requires.
• Evaluate maintenance operations and their cost efficiency; inspect the physical plant and property areas; identify deficiencies and ensure corrective action; audit service requests and maintenance work; review maintenance schedules; and oversee vacant-apartment make-ready procedures.
• Evaluate and direct or recommend repairs, replacements, improvements, supplies, materials, and equipment in accordance with the capital improvement plan and approval requirements.
• Train staff on company policies and procedures, Entrata, Pure Safety, and industry-specific requirements; ensure training is consistently administered; and provide leadership consistent with company standards.
• Ensure staffing levels meet business needs; supervise on-site personnel, scheduling, attendance, payroll, and progressive discipline; manage employee development; hire and terminate employees under established guidelines; and conduct performance evaluations and make recommendations regarding promotions and salary increases.
• Participate in and enforce safety and health programs; address unsafe conditions; conduct site tours and safety inspections; review reported safety issues and ensure corrections; hold safety meetings; investigate accidents and assist with reports; ensure required safety programs are implemented; and review safety-related disciplinary actions.

Benefits

• Medical insurance with three plan options and HSA options.
• Dental insurance.
• Vision insurance.
• Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans.
• 401(k) retirement plan with employer match of up to 4% after one year of service.
• Employee Assistance Program.
• 24/7 telemedicine service, including mental health services.
• Premium Calm App subscription.
• Childcare tuition discount through Learning Care Group.
• Dependent Care FSA.
• Tuition Assistance Program.
• Personal, sick, and vacation time, with vacation accrual increasing based on years of service.
• 10 company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager