Property Manager

Sundance Property Management LLC•Cincinnati, OH

7d•$60,000 - $65,000•Onsite

About The Position

Sundance Property Management is seeking an experienced Property Manager to oversee the daily operations of an apartment community in the Cincinnati area. The Property Manager serves as the primary point of contact for residents, prospective renters, vendors, onsite team members, and regional leadership. The role is responsible for maintaining occupancy, supporting financial goals, coordinating property improvements, and ensuring efficient community operations. The position combines office responsibilities with resident interactions, property inspections, leasing, administrative work, and outdoor activities in varying weather conditions. It is an onsite role based at an apartment community. The employee must use a personal mobile device for authorized work-related communication and applications, including email, calls, text messages, and property management systems.

Requirements

At least 3 years of experience in multifamily property management.
Demonstrated success in apartment leasing and resident retention.
Understanding of property financials, rent collections, and expense management.
Working knowledge of Fair Housing laws and property management practices.
Strong interpersonal skills and ability to handle challenging conversations professionally.
Excellent attention to detail, organization, and follow-through.
Ability to work independently while remaining accountable to team goals.
Confidence using property management software, Microsoft Office, and digital communication tools.
Proactive mindset and commitment to providing excellent service.
Ability to regularly walk community grounds, including stairs, and inspect apartments, common areas, and building exteriors.
Ability to occasionally lift or carry items weighing up to 25 pounds.
Ability to perform administrative duties using computers, phones, and other standard office equipment.
Use a personal mobile device for authorized work-related communication and applications.

Nice To Haves

Experience with AppFolio is preferred but not required.

Responsibilities

Serve as the primary onsite representative for the apartment community and build positive relationships with residents.
Respond promptly to resident questions, service concerns, requests, and prospective resident inquiries.
Conduct property walks and inspections to identify maintenance needs, safety concerns, and improvement opportunities.
Maintain an attractive, safe, and welcoming community while following company procedures, housing regulations, and Fair Housing requirements.
Manage leasing from initial inquiry through move-in, including tours, apartment presentations, rental-term explanations, and applicant guidance.
Monitor vacancies, implement occupancy strategies, coordinate lease renewals, and support resident retention.
Support local marketing initiatives and keep online property information accurate.
Oversee rent collection efforts, follow up on outstanding balances, and monitor delinquency in accordance with company policies and applicable laws.
Review financial reports, identify performance improvements, assist with expense management and purchasing, and contribute to budget preparation.
Maintain accurate resident files, lease documentation, and property records; track leasing, occupancy, collections, and other key performance indicators.
Provide regular operational updates to regional leadership.
Coordinate with maintenance personnel on service requests, property needs, vacant apartment preparation, inspections, and preventative maintenance.
Communicate with vendors, request proposals, coordinate approved projects, and follow up to ensure maintenance work is completed appropriately.
Provide direction, support, and accountability to onsite team members and promote a positive, professional, service-oriented work environment.
Collaborate with Regional Managers, identify operational challenges, recommend practical solutions, and take initiative to improve processes and community performance.