Property Manager

RHM Real Estate Group•Middleburg Heights, OH

4d•$55,000 - $58,000•Onsite

About The Position

RHM Real Estate Group is seeking a Property Manager to oversee day-to-day operations and enhance the value of a multifamily apartment community in Cleveland, Ohio. The role involves fostering relationships with owners, partners, employees, and residents in Northeast Ohio. The position is full-time, based at an on-site management office, Monday through Friday, with on-call duties as required. The employer requires U.S. work authorization and expects candidates to be able to commute reliably or plan to relocate before starting.

Requirements

At least 3 years of experience as a Property Manager, Community Manager, and/or Site Manager.
High school diploma or GED.
Willingness to obtain Fair Housing certification before interacting with prospects or residents.
Competence using Microsoft 365, including Outlook, Word, and Excel.
U.S. work authorization.
Ability to commute reliably or plan to relocate before starting work.

Nice To Haves

Associate's degree and/or bachelor's degree.
Certified Apartment Manager (CAM) and/or Accredited Residential Manager (ARM) certification.
Competence using Yardi software.

Responsibilities

Set financial goals, handle collections, maintain transaction records, prepare annual budgets and income projections, collect late fees and check charges, submit accounts payable invoices to corporate, and manage petty cash.
Maximize occupancy through marketing and leasing, close deals, and ensure apartments and property grounds are market-ready and meet high standards.
Enter and monitor service requests in Yardi, coordinate with maintenance staff, monitor work progress, ensure timely task completion, and schedule maintenance activities with the Maintenance Supervisor.
Monitor and analyze traffic logs, conversion ratios, budgets, and renewal information to optimize operations.
Coordinate with vendors and contractors on scheduling, billing, relationship management, and certificates of insurance.
Maintain accurate resident files, leasing documents, and Yardi entries; approve payroll hours and follow administrative procedures.
Oversee emergency and safety protocols to minimize liabilities and support the well-being of staff and residents.
Address resident concerns and requests by phone or in person, and follow up through community functions, newsletters, and notices.
Conduct daily and weekly staff meetings; provide training, counseling, and leadership; administer action plans; support staff; and handle personnel processes including evaluations, salary reviews, and time sheets.