Property Manager

Pennrose•Superior, CO
•$70,000 - $72,000

About The Position

The Property Manager has broad general-management responsibility for assigned apartment developments. The role supervises site personnel—including administrative, supportive-services, and maintenance staff—as staffing and property resources allow. Depending on the property, the manager may also handle administrative and supportive-services tasks directly. The Property Manager is responsible for meeting the property’s annual financial goals, pursuing full occupancy and rent collection, and optimizing rental income in accordance with program requirements and market conditions. The role ensures compliance covenants and supportive-services obligations are met, maintenance is professionally managed, the work environment is safe, and financial and operational data and systems remain reliable. The manager provides excellent customer service to encourage resident retention and leads, develops, and trains site staff while pursuing their own professional development through Pennrose Academy. The position reports to a Regional Property Manager. The stated pay range is $70,000–$72,000 per year, depending on experience.

Requirements

  • High school diploma.
  • Four years of increasing property-management responsibilities.
  • Knowledge of both affordable and market-rate housing.
  • Industry training credentials demonstrating understanding of rental-housing programs.
  • Valid driver’s license.
  • Insured vehicle and ability to travel between properties.
  • Ability to work periodic flexible hours.
  • Ability to travel by plane and automobile.
  • Ability to work at property locations within or near transitional neighborhoods.
  • Ability to climb stairs, use elevators, bend, squat, and reach overhead.

Nice To Haves

  • College degree.

Responsibilities

  • Manage rent increases, rent collection, and the eviction process.
  • Market the property to high standards, maintain curb appeal, and convert applicant traffic and waitlists into successful residency while meeting Fair Housing requirements.
  • Understand the affordable-housing and market-rate program features of assigned properties and optimize financial and operational performance within those requirements.
  • Manage relationships with housing partners and subsidy programs proactively.
  • Manage accounts receivable, accounts payable, and cash to meet obligations on time.
  • Monitor utility consumption and related expenses, and optimize use of the NWP system and responses.
  • Inspect the property daily and address maintenance needs and conditions with attention to safety.
  • Contribute to capital and budget planning, examine expenditures for savings and efficiencies, and share best practices with colleagues.
  • Ensure team members are effectively onboarded, trained, motivated, and equipped to manage the properties successfully.
  • Manage work orders, preventive maintenance, apartment turns, and leasing of vacant units within company policy timeframes.
  • Process recertifications, build and manage credible waiting lists for each unit type, anticipate issues affecting occupancy and financial performance, and meet deadlines proactively.
  • Take ownership of all aspects of the apartment development.
  • Teach staff customer service, professionalism, safe work practices, effective inspections, vendor management, technology use including Mobile Maintenance and Yardi, Fair Housing, and Risk Management initiatives.
  • Keep the property inspection-ready at all times for agency and REAC inspections, without requiring staffing or spending surges.
  • Complete insurance-administration tasks needed to conclude insurance claims successfully.
  • Serve as a role model, mentor, coach, and trusted resource to field staff and residents.
  • Ensure the Supportive Services program succeeds and meets its obligations.
  • Support Pennrose Academy efforts to improve staff technical expertise.
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