Property Manager, Multifamily (Lease Up)

Cushman & Wakefield•Parkville, MO

About The Position

Property Managers are responsible for maintaining the community to a market-ready standard and ensuring a high level of service. They motivate high-performing teams to maximize property performance. This role oversees community operations, including maintenance, capital improvements, leasing, budgeting, reporting, marketing, collections, and resident relations, and ensures company policies and procedures are followed. The Property Manager leads the on-site team, supports staff development and performance, and works with leasing staff to meet leasing and marketing goals. The role also manages the community budget and finances, maintains residents’ files, and promotes a positive living environment through prompt conflict resolution and consistent follow-up.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Ensure the smooth operation of the community in a fast-paced environment.
Oversee maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel.
Analyze competition and develop marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise day-to-day on-site team operations and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed.
Maintain residents’ files according to company standards.
Maintain a positive living environment through prompt conflict resolution and follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify staff leasing opportunities, set goals, and work to improve each staff member’s performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.