Property Manager

Clear Investment Group•City of Syracuse, NY

4d•$65,000 - $80,000•Onsite

About The Position

The Property Manager is a hands-on leadership role responsible for the daily operations of a distressed residential community in Syracuse, New York. Reporting directly to the Regional Manager, the role focuses on stabilizing and revitalizing the property by improving occupancy, operational efficiency, financial performance, and resident satisfaction. The successful candidate will lead on-site staff, oversee leasing and marketing, coordinate maintenance, manage collections and budgets, and ensure compliance with company policies and applicable housing laws and regulations. The ideal candidate has a track record of turning around underperforming properties, leading teams, and establishing sustainable operating systems. The position is full-time and on-site. Compensation is $65,000–$80,000 per year, commensurate with experience, with performance-based bonuses and year-end incentives.

Requirements

At least 4 years of property management experience, preferably in multifamily residential or distressed-property settings.
Proven success stabilizing and improving underperforming properties.
Strong leadership experience, including hiring, supervising, and managing team performance.
Experience with Yardi Voyager, RentCafe, or similar property management software.
Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations.
Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment.
Strong professionalism, communication, and problem-solving skills.
Organized and detail-oriented, with the ability to make independent decisions.
Ability to walk the property regularly, climb stairs, and lift up to 25–50 pounds as needed.
Valid driver's license and reliable transportation.

Responsibilities

Oversee daily property operations and ensure compliance with company policies, Fair Housing laws, local regulations, and safety requirements.
Conduct regular property inspections and coordinate maintenance, repairs, preventive care, and service requests with vendors and in-house staff.
Monitor and enforce lease terms, community rules, and safety policies.
Handle resident complaints and service issues professionally and promptly.
Supervise on-site leasing, maintenance, porter, and contractor staff, including scheduling, performance evaluations, coaching, and onboarding.
Maintain occupancy through leasing and marketing efforts, including campaigns across RentCafe, internet listing services, social media, signage, and outreach.
Set and meet leasing goals, review traffic and conversion metrics, and ensure vacant units are market-ready and tours, follow-ups, and move-ins are handled professionally.
Build rapport with prospective and current residents to support satisfaction and retention.
Prepare, review, and manage operating budgets in coordination with the Regional Manager.
Collect rent and process payments; oversee delinquency tracking, notices, and evictions in accordance with legal guidelines.
Monitor property financials, including accounts payable and receivable, purchase orders, and vendor contracts.
Prepare monthly, quarterly, and annual reports on key metrics, resident feedback, occupancy trends, and property needs.
Analyze operational data to improve performance and reduce expenses.
Maintain organized resident files, contracts, inspection and incident reports, and vendor documents.
Ensure timely completion of administrative duties, including rent roll updates, delinquency logs, vendor W-9s, and inspection records.
Create and maintain a resident retention plan involving events, communication programs, and reputation management.