Property Manager

ZRS Management•St. Augustine, FL

About The Position

The Property Manager oversees the day-to-day operations of apartment communities to ensure they operate efficiently and profitably. The role focuses on providing exceptional customer service to residents while maximizing the property's revenue potential. The Property Manager reports directly to the Regional Manager. Responsibilities include managing leasing, rent collection, maintenance, and resident relations; marketing the community; researching rental rates; supervising staff; coordinating maintenance and move-in readiness; managing lease renewals; inspecting the property; maintaining financial records and budgets; and resolving resident concerns.

Requirements

Valid driver’s license.
High school diploma required; post-secondary education in business or property management preferred.
Excellent computer, verbal, mathematical, and reasoning skills.
Strong negotiating and sales abilities.
Strong leadership, interpersonal, and organizational skills.
Effective time management skills and attention to detail.
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
Knowledge of the internet, email, and social media as they relate to community marketing.
Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
Knowledge of business practices and principles.
Ability to handle multiple projects and tasks.
Ability to cope with stress in a composed manner.
Ability to respect and maintain confidentiality.
Ability to work independently and collaboratively in a team environment.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

Previous experience as a Property Manager in the multifamily apartment industry is highly preferred.
Post-secondary education in business or property management is preferred.

Responsibilities

Manage all aspects of property operations, including leasing, rent collection, maintenance, and resident relations.
Develop and implement marketing strategies to attract and retain residents.
Conduct market research to determine rental rates and maintain competitive pricing.
Hire, train, supervise, and motivate leasing consultants, maintenance technicians, and administrative staff.
Collaborate with the maintenance team to complete work orders, move-ins, make-ready tasks, and maintenance requests in a timely manner.
Oversee lease renewals, negotiate lease terms, and work to maximize resident retention.
Conduct regular property inspections to ensure compliance with company standards and local regulations.
Maintain accurate financial transaction records, prepare budgets, and analyze financial performance.
Resolve resident concerns and maintain a positive community atmosphere.
Provide timely and accurate responses to clients, the Regional Manager, and the accounting department.