Property Manager- Altura
About The Position
The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role oversees leasing, renewals, collections, financial reporting, supplies, communications, team members, daily activities, and property resources to achieve budgeted financial and operational goals. The Property Manager ensures operations comply with company policies and applicable requirements, including Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws governing multifamily housing. The position manages day-to-day property operations, maintenance coordination, financial responsibilities, rent collection, personnel, and marketing activities. It also supports resident retention and community-building while maintaining company policies and procedures.
Requirements
- High school diploma or GED.
- At least two years of experience as a multifamily property manager for a HUD/LIHTC property.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, current auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, coordinate move-in readiness, and plan for capital improvements.
- Ensure daily deposits and bookkeeping are completed properly and compile weekly and monthly property status reports.
- Respond promptly to resident concerns, prepare move-in paperwork and keys, maintain a professional office, and encourage resident retention.
- Manage maintenance requests, assess work-order completion, maintain required operating permits, and monitor utility usage.
- Approve and submit invoices, maintain accurate property transaction records, and complete variance and other reports.
- Manage rent and other charge collections, legal notices and deadlines, lease and policy compliance, move-out assessments, and final account statements.
- Refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
- Create and manage a cohesive property team; coordinate staff orientation and training; conduct performance reviews; manage time off and payroll; and ensure safety training and procedures are followed.
- Report workers’ compensation issues and employee incidents to the appropriate carrier, management, and human resources.
- Monitor market conditions and marketing activities, support marketing surveys and strategies, and supervise the leasing team to maximize occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision coverage.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD insurance.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Onsite housing available.
- Opportunity for career advancement and continued education.
- Exempt housing (fully compensated).
- Eligible for monthly commissions and quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
