Property Manager

Advanced Management Group•Las Vegas, NV

21d•$60,000 - $65,000

About The Position

Advanced Management Group seeks an experienced, motivated, and self-driven Property Manager. The Property Manager oversees property operations, including financial controls, leasing, resident services and retention, maintenance, marketing, compliance, and staff supervision. The role includes monitoring expenses and budgets, collecting resident charges, managing rental pricing and vacancy, reviewing month-end procedures, and ensuring daily deposits are handled appropriately. The Property Manager conducts regular property inspections, coordinates apartment make-readies, oversees maintenance and amenity operations, identifies capital projects, monitors mechanical systems, and ensures the property and its equipment are maintained. The role also manages staff performance and training, oversees resident activities and service standards, monitors the local competitive market, reviews advertising, and supports asset-management initiatives and potential acquisition evaluations. Other duties may be assigned. The position requires extensive walking and repeated stair climbing on a daily basis. The Property Manager supervises all staff on the property, including Advanced Management Group employees working there temporarily.

Requirements

At least 5 years of experience as a Property Manager, including at least 3 years managing a luxury/Class A residential or mixed-use asset of 150 or more units or equivalent.
At least 3 years of experience in a Property Manager position.
Previous leasing experience.
Superior customer-service skills, including the ability to manage difficult customers or situations.
A proven record of maintaining resident satisfaction of 95% or higher and high resident retention in a competitive luxury submarket.
Professional verbal and written communication skills.
Strong closing techniques.
Attention to detail, organizational, time-management, and problem-solving skills.
Ability to manage conflicting priorities and adjust priorities as necessary.
Intermediate knowledge of Microsoft Outlook, Word, and Excel.
Obtain an ARM or CAM Property Management credential.
Obtain Crime Free Housing training and certificate.
Ability to perform extensive walking and repeated stair climbing daily.

Nice To Haves

Experience using Onesite or other related property-management accounting software; preferred but not required.

Responsibilities

Identify expenses that can be reduced and maintain accurate reconciliation of the property petty cash account.
Support asset-management initiatives as needed, including mortgage refinancing, competitive-market assessments, and information requests.
Collect charges due from residents and take appropriate legal action for nonpayment; refer post-disposition balances to collections after 30 days.
Conduct weekly physical inspections of the property and grounds and address identified problems; inspect apartments before they are marketed as show units or occupied by new residents.
Direct maintenance staff and ensure amenity areas are in acceptable condition and working order.
Monitor competitive market conditions, rental revenues, pricing, concessions, leasing, and vacancy; maintain the rental schedule and adjust it for market conditions.
Manage the ongoing resident-retention program and enforce charge schedules consistently according to property policy.
Complete the final month-end review using the property checklist and ensure funds received are deposited in good form daily, with no funds left on-site overnight.
Supervise property staff, monitor daily activities and resident interactions, identify strengths, weaknesses, and training needs, and motivate staff; maintain professional conduct and hold weekly staff meetings.
Log utilities monthly to identify irregularities and ensure departments adhere to budget limits.
Participate actively in property budget preparation according to asset-management instructions.
Coordinate apartment make-readies to ensure homes meet standards before scheduled move-ins.
Identify and evaluate capital projects by weighing costs against potential increases in property value.
Maintain knowledge of mechanical systems to preserve them and minimize replacement and maintenance expenses.
Supervise the activities department and ensure residents receive an exceptional, innovative activities program.
Ensure all phases of the leasing process are performed consistently and effectively.
Encourage staff continuing education and define and monitor education goals for each staff member.
Discuss unusual or questionable issues with a regional manager to reduce liability exposure.
Inspect amenities, common areas, and other property areas for risks and conditions that could create liability.
Review advertising effectiveness monthly and discuss advertising changes with a Regional Manager and the Director of Marketing and Business Development.
Immediately report property incidents to the Regional Manager using the appropriate incident report form.
Keep an up-to-date inventory of property-owned equipment and accessories and ensure appropriate operating licenses are secured.
Develop an organized process to market the property to community traffic sources.
Continuously monitor and analyze submarket factors, including competing properties, new business development, population growth, and demographic changes, and adapt operations accordingly.
Audit and consistently maintain resident files.
Evaluate potential acquisitions in the market when requested.
Manage all property staff and any Advanced Management Group employees temporarily working at the property.