Property Manager

Cousins Properties•Atlanta, GA
•Onsite

About The Position

The Property Manager plans, organizes, and controls the administration, operations, and fiscal management of the property. As a representative of the Cousins Properties brand, the Property Manager is expected to demonstrate professionalism and integrity, build friendly but firm customer relationships, stay exceptionally organized, and manage multiple tasks and projects. The role oversees operations and maintenance, life safety, property appearance, assigned human resource administration, lease administration, accounting and finance, customer relations, energy conservation and environmental protection programs, and contractual services in accordance with CuzWay Policy Guidelines. Specific duties and measurement methods may vary by property. This position is based at Buckhead Plaza in Atlanta, Georgia. It is full-time and on-site; it is not remote or hybrid.

Requirements

  • At least 5 years overseeing property management of a Class A multi-tenant office building.
  • High school diploma or GED equivalent.
  • Intermediate to advanced proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Valid driver's license.
  • Ability to respond promptly to others’ needs and to property problems or emergencies.
  • Strong organization, attention to detail, time management, and ability to manage multiple projects and achieve results.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Strong interpersonal, verbal, and written communication skills, and ability to work and communicate effectively with all levels of operations.
  • Ability to analyze monthly and quarterly financial reports, conduct cost-benefit analysis, forecast budgets, and prepare monthly packages and annual operating budgets.
  • Demonstrated customer-service orientation, responsiveness, integrity, sound business ethics, protection of confidential information, clear communication, and listening skills.

Nice To Haves

  • Tenant build-out, construction administration, and management experience.
  • Bachelor’s degree.
  • Professional designation from BOMA or IREM.

Responsibilities

  • Coordinate customer move-ins and move-outs; work with the construction coordinator on customer space when appropriate and independently manage smaller customer-space modifications.
  • Provide timely, Class A customer service and manage projects that improve customer relations, the retail experience, and the property’s image.
  • Manage office administration, including employee performance management as assigned.
  • Coordinate with parking operations to support customer satisfaction and assist Senior Management, Leasing, Marketing, and Development as needed.
  • Ensure compliance with governmental guidelines and regulations, file required reports, maintain documentation, and communicate critical building-operation updates to customers.
  • Manage vendor contracts and specifications; ensure vendors provide quality service, meet ownership requirements, and are periodically challenged through competitive bids.
  • Work with the Chief Engineer to implement and direct fire and life safety, preventative maintenance, environmental management, and energy management programs, as appropriate.
  • Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, common-area misuse, landscaping, curb appeal, and signage.
  • Keep current on safety and environmental rules and regulations, including those related to HVAC and indoor air quality; attend relevant seminars, industry meetings, and organizations.
  • Manage commercial and retail lease agreements, including compliance, customer and ownership obligations, escalations, monthly charges, renewals, expirations, fees, notifications, and amendments.
  • Oversee monthly financial reporting and review operating, property-status, capital, and customer-improvement reports to identify variances and recommend ways to improve net operating income and cash flow.
  • Work with the Senior Accountant to prepare monthly, quarterly, and annual reporting packages for owners.
  • Prepare operating budgets, annual customer rent letters, and year-end reconciliations, including DOE, CAM bill-backs, and adjustments.
  • Oversee utility usage, customer and retailer sub-metering reports, and customer bill-backs.
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