Property Manager

People's Self-Help Housing•Paso Robles, CA

41d

About The Position

The Property Manager oversees tenant application processing, leasing, recertification, rent collection, property records, inspections, maintenance coordination, reporting, and daily community operations. The role includes qualifying applicants, maintaining waiting lists, showing apartments, reviewing lease contracts, and reinforcing lease terms and house rules. The Property Manager may be required by management to live on site as a condition of employment, depending on regulations, property needs, or compliance requirements; this requirement may change over time. The position also supports tenants, coordinates with maintenance and community services, helps prepare for audits and emergencies, and works within the approved operating budget. Duties include coordinating self-sufficiency programs and recreational activities where applicable, maintaining community space procedures, and performing other duties as assigned.

Requirements

General computer literacy.
Proficiency in Microsoft Office, especially Word and Excel.
Strong verbal and written communication skills.
Ability to work with people of all cultures and economic status.
Ability to provide professional and courteous customer service.
Ability to work collaboratively in a team environment.
Ability to prioritize, multitask, and meet deadlines autonomously.
Experience working in an office environment and using office equipment.
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid California driver’s license, proof of auto insurance, and access to a reliable vehicle.
Ability to perform light lifting up to 20 pounds, walking, bending, and squatting for short periods.

Nice To Haves

Experience in affordable housing property management is highly desired.
Bilingual English/Spanish skills are always highly preferred; they may be required.

Responsibilities

Market the property, receive and process tenant applications, qualify applicants through credit and criminal background checks, landlord and other references, and income verification, and maintain waiting lists.
Show apartments and review lease contracts with prospective tenants.
Annually recertify tenants and reinforce lease terms, addendums, and house rules.
Review and prepare for audits.
Assign tasks to Key holders and review and approve their timecards.
Collect rents, post payments to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and deadlines.
Collect, roll, and deposit laundry money regularly, if applicable.
Conduct move-in inspections, review leases and house rules with new tenants, and explain appliance use.
Conduct move-out inspections with the Portfolio Manager and/or Facilities/Maintenance Manager, arrange front-door lock re-keying, process security deposit refunds, and ensure repairs are completed promptly so units can be re-rented.
Assist with periodic inspections.
Process accounts payable weekly.
Attend appropriate training classes and seminars to maintain required property certifications.
Prepare required weekly and monthly reports.
Work within the approved operating budget.
Process work orders by notifying maintenance staff, landscape staff, or outside providers of needed repairs as instructed; track preventive maintenance; and process purchase requests and approval forms.
Maintain a maintenance file for each unit, including warranty information and preventive maintenance schedules and records.
Check community spaces, grounds, mailboxes, and parking areas daily for cleanliness and safety.
Maintain control of apartment and common-area keys and assist tenants with lockouts.
Assist tenants in organizing cultural and national celebrations.
Maintain the community room calendar, if applicable; explain cleaning policies and other rules; and accept and refund deposits for appropriate use of community space.
Coordinate with the Health and Community Services Department, Portfolio Manager, and local agencies on self-sufficiency programs and recreational activities, if applicable.
Advise tenants on accessing public and private social services, if applicable.
Prepare for emergencies by mapping gas shutoff valves, water shutoffs, escape routes, and related information.
Perform other duties as assigned.