Property Manager

QUANTUM RESIDENTIAL • Portland, OR

68d • $28 - $30 • Onsite

About The Position

The Property Manager is responsible for leasing and occupancy, resident communications and retention, property administration, financial procedures, and coordination of daily property operations in accordance with Quantum Residential standards. The role manages office clerical, filing, and record-keeping systems, identifies and works to meet residents’ needs, and directly supervises office and maintenance staff, including approving timecards.

The position includes marketing apartments and converting prospects into leases; administering leases and move-ins; handling resident service requests and concerns; collecting and recording payments; maintaining accounts and preparing reports; and supporting regulatory compliance, inspections, and audits at affordable housing properties when applicable. Additional duties may be assigned, including overall building management when staffing is insufficient.

This is a full-time, day-shift position at Country Squire in Portland, Oregon, with an hourly salary range of $28.00 to $30.00. The role may require overtime to meet deadlines, out-of-town travel to conferences, and use of a personal vehicle. A valid driver’s license and valid liability insurance are required.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience.
• Two years of related property management experience or training preferred.
• Proficiency in Microsoft Office, particularly email, Word, and Excel.
• Knowledge of office management systems and procedures; strong time-management, multitasking, prioritization, attention-to-detail, and problem-solving skills.
• Ability to read and interpret emails, utility billings, financial and instructional documents, rental agreements, and procedure manuals.
• Ability to calculate discounts, interest, commissions, proportions, and percentages, and to perform basic arithmetic using American money and measurements of weight, volume, and distance.
• Valid driver’s license and valid liability insurance.
• Ability to perform the essential duties, with reasonable accommodations where applicable.
• May require overtime to meet deadlines, out-of-town travel to conferences, and use of a personal vehicle.

Nice To Haves

• Experience managing or leasing multifamily properties.
• Certification in multifamily housing, such as ARM, CAM, or NALP.
• Bookkeeping experience.
• Effective communication skills, safety consciousness, attention to detail, ability to work under pressure, self-motivation and self-direction, ability to work with or without direct supervision, and potential to become a team leader.

Responsibilities

• Respond to telephone inquiries, show apartments, follow up with prospective residents, track traffic, and work to convert prospects into leases.
• Open models and walk the tour route daily to ensure apartments are presented well.
• Obtain lease information, complete applications, conduct credit and reference checks, and establish and maintain lease files.
• Conduct move-in inspections and review welcome packets with new residents.
• Encourage resident retention by contacting residents with expiring leases or who are not currently on lease.
• Prepare and process resident service requests and assist with resident problems and complaints, including rent and maintenance concerns.
• Assist with newsletters, promotional flyers, community activities, and events.
• Ensure personnel respond to resident requests and complaints in a timely, efficient, and courteous manner.
• Operate the property within financial guidelines established by the Regional Property Manager and Owner.
• Collect, record, and deposit rental payments, application fees, and security deposits; maintain account records and journals and make bank deposits.
• Prepare weekly and monthly reports and maintain daily activity and vacancy reports.
• Help prepare legal action for evictions as necessary.
• Manage office clerical work, filing, and record-keeping systems.
• When affordable housing requirements apply, comply with regulatory and investor requirements; conduct certifications, recertifications, rent increases, and utility allowances under LIHTC and HUD guidelines; and prepare sites for audits and inspections.
• Coordinate day-to-day property activities and perform other assigned tasks, potentially including overall building management when staffing is insufficient.
• Directly supervise office and maintenance staff and approve timecards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED