Property Manager

Hamline University•Saint Paul, IN
•$65,000 - $80,000•Onsite

About The Position

The Property Manager is responsible for the day-to-day management, maintenance, and overall care of Hamline University’s Residential House Properties. The role ensures university-owned homes are safe, clean, well maintained, and move-in ready while protecting the University’s investment in its housing portfolio. The Property Manager is the primary point of contact for property maintenance and operations and works closely with Facilities Services, Residence Life, Public Safety, Finance, residents, and outside contractors. The position calls for a hands-on, organized, responsive, customer-service-focused professional who can manage multiple projects and priorities. The role oversees property operations, inspections, maintenance and repairs, preventive maintenance, work orders, move-in and move-out preparation, snow removal and grounds maintenance, vendors and contractors, operating and maintenance budgets, resident communications, and safety and code compliance. Work includes basic handyman repairs and coordination of specialized repairs through University staff or outside contractors. The working environment combines office, field, and hands-on maintenance work, with occasional evening, weekend, and emergency response work potentially required during housing turnover, severe weather, or urgent maintenance situations.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Three years of experience in property management, facilities management, residential maintenance, or building operations.
  • Experience managing maintenance operations, repairs, and contractor services.
  • Experience performing basic handyman repairs.
  • Strong organizational, budgeting, and project management skills.
  • Excellent communication and customer service skills.
  • Valid driver’s license with an acceptable driving record.
  • Ability to operate snow removal and basic maintenance equipment.
  • Ability to lift up to 50 pounds, shovel snow, operate snow removal and landscaping equipment, perform minor maintenance and handyman repairs, and frequently walk between university-owned properties.

Nice To Haves

  • Experience working in higher education or student housing.
  • Knowledge of residential building systems and preventive maintenance.
  • Experience managing maintenance budgets and capital improvement projects.
  • Experience with computerized work order management systems.

Responsibilities

  • Manage the daily operations of all university-owned residential houses and serve as the primary contact for maintenance requests, property concerns, and resident issues.
  • Conduct and document regular property inspections for maintenance, safety, cleanliness, and repair needs; maintain property files, inspection reports, and maintenance records in Akita Box.
  • Ensure properties meet university standards for safety, appearance, and functionality.
  • Manage repair activities and develop, coordinate, and oversee a preventive maintenance program.
  • Perform basic handyman repairs, including painting, drywall patching, carpentry, lock and hardware replacement, appliance repairs, and lighting work.
  • Coordinate and oversee specialized repairs involving HVAC, plumbing, electrical, roofing, flooring, appliances, and building systems through university staff or contractors.
  • Create, assign, and monitor work orders to ensure repairs are completed safely, efficiently, on time, and within budget; coordinate emergency and after-hours maintenance as needed.
  • Maintain repair histories, warranties, and maintenance documentation; work with Facilities Services and Residence Life to keep properties safe, functional, and move-in ready.
  • Coordinate annual move-in and move-out operations with Residence Life, including pre- and post-occupancy inspections, documenting property condition and damages, and arranging cleaning, repairs, painting, and furniture handling between occupants.
  • Perform and coordinate snow shoveling, plowing, salting, and ice removal; keep sidewalks, driveways, entrances, and walkways safe and accessible.
  • Coordinate lawn care, landscaping, leaf removal, seasonal clean-up, and exterior maintenance; monitor exterior lighting, gutters, drainage, trees, and overall appearance.
  • Obtain estimates, schedule and oversee contractors and service providers, monitor work quality and timelines, review invoices for accuracy, and build positive vendor and university partner relationships.
  • Develop and manage the annual operating and maintenance budget; track expenses, monitor spending, submit payment documentation, recommend capital improvements, and provide budget updates and reports to leadership.
  • Respond promptly and professionally to residents, communicate repair schedules and project updates, coordinate property access, and collaborate with Residence Life to resolve housing concerns.
  • Conduct safety inspections; inspect life-safety systems and features, identify and address hazards, and ensure compliance with university policies, housing standards, and applicable building and safety codes.
  • Assist with emergency response, severe weather preparation, and property recovery efforts when necessary.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Critical illness and hospital indemnity coverage.
  • 403(b) retirement plan with matching.
  • Paid time off, including vacation, paid holidays, and safe and sick leave.
  • Employee assistance program.
  • Flexible spending account (FSA).
  • Health savings account (HSA).
  • Tuition waiver.
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