Property Manager-Leo at Waterfront Station

Bernstein Management Corporation•Washington, DC

3d•Onsite

About The Position

Bernstein Management Corporation (BMC) is seeking a Property Manager to oversee all phases of apartment building operations and management at The Leo at Waterfront Station, a property in Southwest Washington, D.C., with approximately 265 units. The role carries out operational responsibilities in a timely and cost-effective manner and supports senior management in resolving building-related issues. The Property Manager leads and develops the property team, oversees financial performance and operating costs, and works to increase income and net operating income. The position also manages leasing and renewal strategies, vendor performance, resident relations, and inspections of the property. Excellent attendance is required to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

Requirements

At least three to four years of property management experience.
At least one year of experience managing a team.
DC Property Manager License required, or must be obtained within 90 days of hire.
High school diploma.
Yardi experience (property management accounting software).
Proficiency in Microsoft Office.
Detail-oriented, with strong analytical and problem-solving skills.
Strong time-management and organizational skills.
Ability to manage a team effectively and work in a fast-paced, multi-entity environment.
Ability to multitask, follow through, and work under pressure.
Ability to communicate effectively and contribute effectively as a team member.
Ability to respond to others' needs in a timely and courteous manner.
Excellent attendance is required to perform the essential functions of the position.

Responsibilities

Ensure team members perform at an optimal level and are motivated and engaged; provide continuous feedback and development.
Recruit and retain service-oriented, business-minded property management professionals; set goals, foster collaboration, recognize team efforts, coach through challenges, and support career goals.
Promote BMC's core values of service, teamwork, and continuous improvement.
Increase income and minimize operating costs through cost-control and revenue-improvement programs.
Review monthly financial reports and actual performance against budget.
Implement or direct implementation of company policies and procedures and ensure compliance as necessary.
Build real estate industry relationships that benefit the company and support its marketing goals.
Promote a sales culture focused on leasing apartments and retaining residents.
Collaborate with the Revenue Management team on rents and property positioning; review lease expirations and make-ready costs to minimize turnover costs.
Participate in pricing strategy and develop and implement rent-renewal strategies, sales plans, and marketing plans to maximize rental income.
Maintain detailed knowledge of the market, market rents, trends, and demographics.
Schedule authorized contractors and vendors to prepare vacant apartments for move-in and monitor work in progress.
Perform cost analyses and comparisons when required; ensure vendor work is effective, efficient, and safe; approve invoices for payment.
Respond to resident concerns and after-hours issues in a timely, professional, and respectful manner.
Address noise complaints in writing and prepare and send resident correspondence using RentCafe.
Encourage resident retention through relationship-building and excellent customer service.
Oversee physical inspections of all property areas for health, safety, risk management, asset preservation, customer service, and company standards.
Recommend and assist with executing needed capital improvements.
Perform other duties as assigned or as trained and qualified.