Leo ISCH

Guardian Angel Senior Services•Leominster, MA

1d•$25 - $27

About The Position

Guardian Angel Senior Services provides home care intended to enhance quality of life while preserving clients’ dignity and independence. The ISCH Worker provides individual support to Massachusetts Waiver Contracted Individuals through regular or intermittent services that develop, maintain, or maximize independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills. The work supports participants’ health and welfare and their ability to establish and maintain a residence and live in the community. The role includes supporting individuals’ participation in decisions about their education, health, and care; helping develop care-plan information; coordinating with individuals, communities, caregivers, PCAs, and interdisciplinary teams; conducting home visits; and completing documentation and administrative work. The worker must follow service plans and agency procedures, protect confidentiality, communicate concerns, and maintain a therapeutic relationship with clients. The role may require flexible hours, occasional evenings or weekends, and travel throughout Western Massachusetts.

Requirements

Minimum of a BA in a human-service-related field preferred.
Ability to research and identify sources of information, advice, guidance, and support.
Good IT skills, including managing websites and knowledge of social-media communications.
Good listening and communication skills.
Ability to produce statistics and written reports as required.
Ability to travel independently around the area, preferably by car.
Flexibility around working hours and willingness to work some evenings or weekends as reasonably required.
Impartial and non-judgmental approach.
Knowledge of the community support system in the Greater Boston area.
Commitment to the rights of seniors and disabled people to live dignified lives.
Flexible, sensitive to others’ needs, reliable, and able to cope with emergencies.
Willingness to travel throughout Western Massachusetts areas.
Maintain a clean, insured vehicle and have access to an email account.

Nice To Haves

Prior home care experience is helpful.
A BA in a human-service-related field is preferred.
Ability to travel independently by car is preferred.

Responsibilities

Empower individuals to contribute to decisions about their education, health, and care.
Assist in developing information concerning care plans.
Work with individuals and encourage partnership working between individuals and the community.
Work closely with the interdisciplinary team involved in an individual's care.
Provide resources to help individuals maintain safety and independence in the community.
Assist with training and supervision of caregivers and PCAs.
Undertake home visits and document activity.
Carry out clerical and administrative duties in accordance with service requirements.
Provide necessary information about personal health status and experience.
Accept only assignments for which qualified.
Attend agency orientation, in-service education programs, and staff meetings as required.
Practice safety and competency within the job description.
Communicate problems and concerns to the agency.
Comply with state and federal regulations and agency policies.
Communicate with office staff regarding scheduling of client services.
Complete required documentation accurately and on time.
Respect and maintain client confidentiality; report concerns of client abuse or neglect.
Maintain an appropriate therapeutic relationship with clients and refrain from discussing personal problems, concerns, or opinions with clients or their representatives.
Maintain access to an email account for client updates, schedule changes, and company communications.
Maintain a clean, insured vehicle with manufacturer-recommended scheduled services, and transport clients as appropriate.
Work within the aims and objectives of the individual service plan and the service’s policies and procedures.
Undertake further training appropriate to the role as required.
Work flexibly to meet occasional requirements to work outside normal hours.
Use effective time-management techniques to prioritize tasks and meet agreed deadlines.
Attend relevant supervision and meetings.
Undertake other duties commensurate with the post.