Property Manager

Surge Staffing•Dover, OH

16d•Onsite

About The Position

Mason Equity Group is seeking a Property Manager to oversee daily operations across residential communities in Dover, New Philadelphia, Wooster, and surrounding Ohio markets. The role combines operational leadership, resident relations, leasing oversight, team management, and property-performance strategy. The successful candidate will balance field operations with administrative responsibilities while maintaining a resident-focused approach. This is an onsite, full-time position based in Dover, Ohio, with a Monday–Friday, 8 a.m.–5 p.m. schedule and travel between assigned communities as needed. Compensation is $65,000–$80,000 annually, based on experience, with bonus opportunities.

Requirements

Reliable transportation and willingness to travel between assigned communities as needed.
Strong leadership and organizational skills, including the ability to manage multiple priorities simultaneously.
Excellent communication and conflict-resolution abilities.
Ability to work independently while maintaining accountability and urgency.
Professional demeanor and strong customer service instincts.

Nice To Haves

Previous property management, operations management, hospitality, retail leadership, or multi-site management experience.
Proficiency in Microsoft Office and property management software.

Responsibilities

Oversee day-to-day operations across multiple residential communities.
Lead and coordinate maintenance teams, vendors, and contractors to keep properties well-maintained and professionally operated.
Manage apartment turnover timelines and ensure units are delivered rent-ready efficiently and to company standards.
Monitor property performance, occupancy trends, delinquency reporting, and operational efficiencies.
Assist in implementing operational improvements and company initiatives across assigned communities.
Conduct regular property inspections to maintain curb appeal, asset condition, and compliance standards.
Oversee leasing activity, including advertising, tours, approvals, move-ins, renewals, and resident retention efforts.
Build positive resident relationships and professionally handle escalated concerns and conflict resolution.
Ensure lease compliance and enforce community policies consistently and professionally.
Monitor delinquency and assist with collections processes as needed.
Provide leadership, accountability, and support to onsite teams and vendors.
Foster a culture of professionalism, responsiveness, and operational excellence.
Coordinate scheduling priorities, project timelines, and team workflow.
Collaborate with regional leadership on budgeting, capital improvements, and operational planning.