Property Manager

Zaremba Management Company•Rocky River, OH

26d•Onsite

About The Position

The Property Manager oversees the day-to-day operations of Brighton Chase Apartments and leads the leasing and maintenance teams. The role focuses on increasing occupancy and retention, maintaining the community’s appearance, providing quality service to residents, and ensuring the property operates profitably within its approved annual budget. The Property Manager also manages on-site employee performance, vendor work, capital improvements, financial and administrative processes, and regular reporting to company leadership. Work is performed in a general office environment and apartment community. Weekend work and some evening work are required. Travel is negligible.

Requirements

Associate’s degree and more than three years of property management experience, plus at least one year of supervisory experience in a large-scale residential apartment community, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Positive, friendly, professional attitude and strong customer-service focus.
Excellent organizational skills and attention to detail.
Demonstrated management and leadership abilities.
Proficiency with residential property management technology such as Yardi or MRI and Microsoft Office, including Excel.
General knowledge of accounting principles and ability to read and interpret financial statements.
Ability to build relationships with internal and external business partners.
Ability to communicate and exchange information, prepare work documents, and operate standard office equipment.
Ability to lift and move materials or equipment weighing up to 10 pounds.

Responsibilities

Oversee daily leasing and service department operations, focusing on retention, community appearance, and customer service.
Manage property operations to support profitability and compliance with the approved annual operating budget.
Develop and maintain relationships with customers, prospects, residents, vendors, and employees.
Conduct market surveys to ensure offerings are competitively priced.
Prepare regular reports and updates about the property’s condition for company leadership.
Coach, train, and manage on-site employees, including approving employee schedules and time cards.
Ensure employees follow operational policies and procedures.
Coordinate vendor work and oversee capital improvement projects.
Verify and submit invoices to Accounts Payable, collect and post rents, maintain daily operational data in Yardi or other software, and facilitate the eviction process.
Take on additional responsibilities and special projects as required.