Property Manager

SATELLITE AFFORDABLE HOUSING ASSOCIATES•Oakland, CA

13d•$34 - $38•Onsite

About The Position

The Property Manager oversees day-to-day operations at Linda Glen and Glen Brook Terrace in Oakland, California. The role ensures the properties are well-maintained, operate within established financial and operational policies, and comply with applicable regulatory and funding requirements. The Property Manager supervises and guides assigned staff, as applicable, and works collaboratively with Resident Services and Maintenance teams to address property needs and foster a supportive living environment for residents. The role also collaborates with other Property Managers across SAHA’s portfolio and may assist with special projects based on operational needs and availability. This is a full-time position of 40 hours per week, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The position includes a rent-free, on-site one-bedroom employee apartment at Glen Brook Terrace. SAHA is a nonprofit housing development organization serving low-income families, seniors, and people with special needs, including people experiencing homelessness.

Requirements

At least one year of supervisory experience; relevant informal supervisory or leadership experience may satisfy this requirement.
Critical-thinking and problem-solving skills.
Good judgment, consistency, common sense, and self-control in interactions with residents and in business matters.
Ability to promote harmonious relations among residents, staff, vendors, and the wider community, and to de-escalate and resolve conflicts when needed.
Ability to work well with people from diverse socioeconomic and ethnic backgrounds.
Strong verbal presentation skills, including the ability to speak effectively before groups of residents and/or staff.
Strong written communication skills, including the ability to write routine reports and correspondence.
Strong computer skills in Microsoft Excel, Word, and Outlook.
Ability to read and interpret documents such as emergency management systems, safety rules, operating and maintenance instructions, and procedure manuals.
Knowledge of landlord-tenant law and procedures, and ability to understand HUD manuals and industry publications.
Knowledge of building maintenance systems.
Strong attention to detail and organizational skills, including the ability to perform multiple functions in a timely manner.
Ability to receive and follow through on verbal information and instructions by phone, email, and in person when supervisors or management are not on site.
Ability to recognize emergency equipment sounds and take appropriate action, and to detect unusual or unpleasant odors such as a natural gas leak.
Reliable transportation to travel between properties as needed.
Initiative and follow-through on tasks.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and compute rates, ratios, and percentages.
Ability to perform the physical duties described, including walking, standing, sitting, bending, squatting, stair climbing, and occasionally lifting or pushing items up to 25 pounds.
Ability to see, smell, and hear, speak clearly and accurately, and independently reach all areas of the property, including the roof.
Ability to handle irritated, belligerent, or upset residents or visitors calmly and diplomatically.

Nice To Haves

Affordable housing and/or property management experience is strongly preferred.
Experience with or knowledge of affordable housing programs, such as Tax Credit, HUD, or Section 8, is strongly preferred.
Knowledge of Yardi is desirable but not required.
Experience preparing budgets is a plus; willingness to learn to prepare annual budgets is essential, and training is provided.
Certified Occupancy Specialist (COS) and/or Certified Tax Credit Specialist certification, depending on property and regulatory structure; certification may be attained within six months of hire, and SAHA provides training.

Responsibilities

Oversee the day-to-day operations of the properties and ensure they are well-maintained.
Ensure operations comply with established financial and operational policies and applicable regulatory and funding requirements.
Supervise and guide assigned staff, where applicable.
Collaborate with Resident Services and Maintenance teams to address property needs and support residents.
Work collaboratively with other Property Managers across SAHA’s portfolio.
Assist with special projects based on operational needs and availability.
Travel between properties as necessary to carry out job duties.
Independently access all areas of the property, including the roof.
Obtain the applicable Certified Occupancy Specialist (COS) and/or Certified Tax Credit Specialist certification, or attain it within six months of hire.