Property Manager

RHM Real Estate Group•Cleveland, OH

3d•Onsite

About The Position

RHM Real Estate Group is seeking a Property Manager to oversee day-to-day operations and enhance the value of a multifamily apartment community in Cleveland, Ohio. The role involves working with owners, partners, employees, residents, and teams across operations, facilities management, accounting, human resources, and compliance. The position is based in an on-site management office and follows a Monday–Friday schedule, with on-call duties as required.

Requirements

At least 3 years of experience as a Property Manager, Community Manager, and/or Site Manager.
High school diploma or GED.
Willingness to obtain Fair Housing certification before interacting with prospects or residents.
Competence using Microsoft 365, including Outlook, Word, and Excel.
U.S. work authorization required for employment.
Reliably commute or plan to relocate before starting work.

Nice To Haves

Associate's degree and/or bachelor's degree.
Certified Apartment Manager (CAM) and/or Accredited Residential Manager (ARM) certification.
Competence using Yardi software.

Responsibilities

Set financial goals; manage collections and accurate transaction records; prepare annual budgets and income projections; collect late fees and check charges; submit accounts payable invoices to corporate; and manage petty cash.
Maximize occupancy through marketing and leasing, and ensure apartments are market-ready and property grounds meet high standards.
Enter and monitor service requests in Yardi, coordinate with maintenance staff, track task progress, ensure timely completion, and schedule maintenance with the Maintenance Supervisor.
Monitor and analyze traffic logs, conversion ratios, budgets, and renewal information to optimize operations.
Coordinate with vendors and contractors on scheduling, billing, relationship management, and certificates of insurance.
Maintain accurate resident files, leasing documents, and Yardi entries; approve payroll hours and follow administrative procedures.
Oversee emergency and safety protocols to minimize liabilities and support the well-being of staff and residents.
Address resident concerns and requests by phone or in person, follow up, and support resident engagement through community functions, newsletters, and notices.
Conduct daily and weekly staff meetings; provide training, counseling, and leadership; administer action plans; support staff; and handle personnel processes such as evaluations, salary reviews, and time sheets.