Property Manager

Zaremba Management Company•Avon, OH

11d•Onsite

About The Position

The Property Manager is responsible for managing the day-to-day operations of The Chester Luxury Apartment Homes in Avon, Ohio. The property is under development and will be a full lease-up community. The role leads leasing consultants and maintenance professionals to increase occupancy, maintain the community’s appearance, and provide residents with a high-quality living experience. The Property Manager oversees leasing and service operations, works to maintain resident retention and customer service, and ensures the community is profitable and within its approved annual budget. The role also manages on-site employees, vendor work, capital improvement projects, property administration, and operational reporting. This position requires an associate degree and at least three years of property management experience, including at least one year of supervisory experience in a large-scale residential apartment community, or an equivalent combination of education and experience. Work takes place in a general office environment and apartment community. Weekend and some evening work is required. The role may require lifting or moving materials or equipment weighing up to 10 pounds.

Requirements

Associate degree and at least three years of property management experience, including at least one year of supervisory experience in a large-scale residential apartment community, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Positive, friendly, professional attitude and a strong customer-service focus.
Excellent organizational skills and attention to detail.
Demonstrated management and leadership abilities.
Proficiency with residential property management technology such as Yardi or MRI and Microsoft Office products, including Excel.
General knowledge of accounting principles and ability to read and interpret financial statements.
Ability to build relationships with internal and external business partners.
Ability to communicate and exchange information, prepare work documents, and operate standard business office equipment.
Ability to lift and move materials or equipment weighing up to 10 pounds.
Availability for weekend and some evening work.

Responsibilities

Oversee the daily operations of the leasing and service departments, focusing on resident retention, community appearance, and customer service.
Manage operations to keep the community profitable and within its approved annual operating budget.
Develop and maintain relationships with customers, prospects, residents, vendors, and employees.
Conduct market surveys to ensure offerings are competitively priced.
Prepare regular reports and updates for company leadership on the property’s condition.
Coach, train, and manage on-site employees, including approving schedules and timecards.
Ensure employees follow operational policies and procedures.
Coordinate vendor work and oversee capital improvement projects.
Verify and submit invoices to the accounts payable department; collect and post rents; manage daily operational data in Yardi or other software; and facilitate the eviction process.
Take on additional responsibilities and special projects as required.