Property Manager

Heritage Hill Property Management•St. Louis, MO
•Onsite

About The Position

Heritage Hill Property Management is hiring a Property Manager to lead an apartment community in Downtown St. Louis. The role owns the community’s results across leasing and renewals, collections, resident satisfaction, financial performance, and team development. The Property Manager partners with Maintenance leadership and the Director of Property Management to build a high-performing operation, support employee growth, create a positive resident experience, and achieve business goals. The position is suitable for an experienced Property Manager or a high-performing Assistant Property Manager ready to advance.

Requirements

  • Experience as a Property Manager, Assistant Property Manager, or in a comparable operations leadership role.
  • Demonstrated ability to lead, coach, or influence team performance and drive accountability.
  • Strong understanding of leasing, renewals, collections, resident relations, and property operations.
  • Experience with budgets, financial reporting, expense management, or P&L accountability.
  • Ability to balance daily operational priorities with longer-term business goals.
  • Comfort using property management systems, dashboards, and performance metrics to make informed decisions.
  • Strong communication, problem-solving, and customer service skills.
  • A growth mindset, including seeking feedback, embracing challenges, and wanting to advance.
  • An ownership mentality, including taking initiative, following through, and accepting accountability for results.
  • Ability to reliably commute to and around the property as required.

Nice To Haves

  • Previous Property Manager experience is preferred.

Responsibilities

  • Lead and develop the team by setting clear expectations, providing regular coaching, building accountability, and supporting employee growth.
  • Drive leasing performance, conversion rates, renewals, occupancy, and resident engagement.
  • Manage property budgets, review financial results, control expenses, and identify opportunities to improve revenue and profitability.
  • Build relationships with residents, resolve concerns, and foster a positive community experience.
  • Translate monthly and quarterly goals into actionable priorities while keeping daily operations on track.
  • Monitor KPIs, maintain accurate reporting, and use property management systems to identify trends and opportunities.
  • Partner with Maintenance, leadership, and support teams to maintain property standards and solve problems proactively.
  • Identify challenges early, make sound decisions, follow through, and take responsibility for outcomes.

Benefits

  • Competitive base pay
  • Performance-based bonus and commission or gainshare opportunities
  • Medical, dental, and vision insurance beginning the first of the month after the start date
  • 401(k) with 3% company match
  • Company-paid life insurance
  • Paid vacation and holidays
  • Paid certifications and professional development
  • Potential rent discount
  • Leadership development, structured coaching, professional development, and opportunities to advance into senior, regional, and Director-level property management roles
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