Property Manager
About The Position
The Property Manager oversees the daily operations of residential properties, maintaining high standards of maintenance, tenant satisfaction, and financial performance. The role includes managing tenant relations, coordinating maintenance and repairs, enforcing lease agreements, preparing budgets and managing expenses, conducting property inspections, ensuring compliance with local regulations, and implementing marketing strategies to attract and retain tenants. The position is full-time, up to 30 hours per week, and is in-office at two properties. It requires maintaining posted office hours and routine office functions, managing rents and unit rentals and showings, handling tenant certifications and notices, and coordinating employees and vendors. The Property Manager communicates property status and submits reports to the Regional Property Manager, attends training seminars, and is available on call for emergencies. The role also involves grounds upkeep, common-area and laundry-room inspections, unit turns and cleaning, snow removal, and minor maintenance.
Requirements
- High school diploma or equivalent.
- Strong computer aptitude.
- Strong verbal and written communication skills.
- Dependability and adaptability.
- Leadership skills.
- Ability to walk, stand, and move around properties for extended periods, climb stairs, and navigate varied terrain.
- Ability to perform tasks requiring manual dexterity and hand-eye coordination, including handling paperwork, using small tools, computers, and office equipment.
- Ability to lift and carry items weighing up to 50 pounds.
- Sufficient vision to inspect properties, read documents, and observe safety and maintenance issues.
- Ability to hear and communicate effectively with tenants, staff, and vendors, in person and over the phone.
- Strong problem-solving and analytical skills.
- Attention to detail for budget management, regulatory compliance, and property inspections.
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
- Strong interpersonal skills and emotional intelligence to handle tenant concerns and conflicts professionally and empathetically.
- Ability to make informed decisions quickly about tenant relations, maintenance needs, and operational policies.
Nice To Haves
- Relevant experience preferred.
- Customer service experience is a plus.
- Prior property management experience preferred.
Responsibilities
- Manage responsibilities for assigned properties.
- Maintain posted office hours and manage routine office functions and communications.
- Collect rent and manage unit rentals and showings.
- Complete annual tenant certifications and recertifications.
- Serve notices and conduct move-in, move-out, and interim inspections.
- Conduct daily grounds pickup and maintain the property's appearance, including assisting with unit turns and cleaning and picking up trash.
- Collect vendor quotes and build external relationships.
- Purchase and manage vendor authority in accordance with company policy.
- Oversee employees and vendors to ensure maintenance and cleaning meet company standards.
- Communicate on-site activity status to the Regional Property Manager.
- Respond within 24 hours to incidents classified as Foundation Level 3 (F3) or higher, according to company policy.
- Submit required reports to the Regional Property Manager on time.
- Attend training seminars.
- Remain available on call for emergencies such as fires or floods, including the ability to shut off water valves.
- Maintain emergency phone numbers as needed.
- Monitor mowing, edging, and lawn trimming.
- Inspect common areas daily and keep the laundry room clean and organized.
- Perform minor maintenance, including changing light bulbs, adjusting locks, and minor plumbing repairs.
- Remove snow from sidewalks.
- Perform other duties as assigned.
Benefits
- Health insurance options for eligible employees, including medical, dental, vision, life, and EAP.
- Accrued two weeks of vacation and one week of sick time.
- 13 company-paid holidays.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
