Property Manager - 801 Residence

CRM Residential•Philadelphia, PA

5d•Onsite

About The Position

CRM Residential is a trusted and growing leader in affordable housing property management, committed to strengthening communities and elevating the places people call home. As we continue to expand our portfolio, we are focused on improving operational excellence across our properties—investing in upgrades that create safer, more welcoming environments and delivering strong results, with most communities earning 90% or higher on inspections in the past year. At the heart of our success are the people who choose to build their careers with us. We believe exceptional housing starts with empowered teams, which is why we invest in ongoing training, clear career paths, mentorship programs, and technology that makes work easier, safer, and more efficient. Working at CRM Residential is more than a job—it’s a purpose-driven career where you can grow, make a meaningful impact, and help provide reliable, quality homes for those who need them most.

Requirements

High school diploma or equivalent education required
5 years of property management experience required
Must have at least 2 years experience with tax credits
Project based Section 8 experience
HUD knowledge/experience and strong management experience
Candidates should be versed in the Enterprise Income Verification system, process the HAP voucher through TRACs, and successfully been through a MOR with the Contract Administrator, etc.
Excellent written and verbal communication skills
Strong organizational and project management skills
Ability to work independently and as part of a team
Passion for building and engaging communities
Valid driver's license and reliable transportation

Nice To Haves

Bachelor's degree preferred
Affordable housing certifications preferred
Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred.

Responsibilities

Develop and implement community engagement strategies to increase customer satisfaction and loyal
Build and maintain relationships with customers, stakeholders, and partners
Monitor and respond to customer feedback and inquiries on social media platforms and other channels
Create and manage content for social media platforms, blogs, and other communication channels
Plan and execute events and activities to engage the community
Analyze community engagement metrics and provide regular reports to management
Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels
Responsible for all phases of the operation of the property.
Achieve the highest possible net operating income through implementation of effective cost control and revenue improvement programs.
General administration and maintenance of the physical property.
Supervision and direction of all personnel.
Financial operation of the property within approved budgetary guidelines.