Residence Manager

Richmond Community Serv • Yonkers, NY

3h • $32 - $35 • Onsite

About The Position

We are seeking a Residence Manager to oversee the daily operations of a residential program serving people with intellectual and developmental disabilities. This is an outstanding opportunity for an experienced human services professional who thrives in a fast-paced environment, values accountability and teamwork, and wants to make a direct impact on the lives of the people we support and the staff who support them.

Requirements

• Bachelor’s degree required in Human Services, Psychology, Social Work, or related field
• Minimum 3–5 years of experience supporting people with intellectual and developmental disabilities
• Minimum 2 years of supervisory or management experience in residential, healthcare, or community-based services
• Strong leadership, communication, organization, and problem-solving skills
• Ability to manage multiple priorities, lead teams effectively, and make sound decisions in a fast-paced environment
• Valid driver’s license and reliable transportation required

Nice To Haves

• Master’s degree preferred
• Strong knowledge of OPWDD regulations, person-centered planning, and positive behavioral supports preferred

Responsibilities

• Lead the day-to-day operations of a residential program, ensuring high-quality, person-centered supports and a safe, structured home environment
• Supervise, coach, train, and support Direct Support Professionals (DSPs) across all shifts while building staff accountability and engagement
• Oversee staffing, scheduling, payroll review, call-out management, and operational coverage to ensure continuity of care
• Ensure compliance with OPWDD regulations, documentation standards, Life Plans, safeguards, billing requirements, and agency policies
• Build strong working relationships with families, interdisciplinary teams, clinical staff, and community partners to support positive outcomes for the people we support

Benefits

• Excellent health insurance coverage
• Dental and vision plans
• Generous PTO and sick time
• 403(b) retirement plan with employer contribution eligibility after one year of service
• Flexible spending accounts and voluntary supplemental plans
• Supportive leadership, professional development, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level