Property Manager

Tesoro Group • Minneapolis, MN

9d

About The Position

Tesoro Group is seeking an experienced Property Manager to oversee three client properties in Minneapolis, Minnesota, serving more than 75 affordable housing units. The position is contracted initially, with the possibility of conversion to permanent employment after approximately 90–120 days. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; some evening and weekend availability is required during peak seasons and projects. Compensation is $29–$32 per hour, depending on qualifications and experience.

The Property Manager leads on-site staff and property operations, including team development, financial management, asset maintenance, leasing, affordable housing compliance, resident services, and administrative oversight. The role works with residents, staff, vendors, marketing partners, compliance teams, and monitoring agencies to maintain the properties, meet occupancy and financial goals, and provide culturally responsive service. This position requires at least three years of multifamily property management experience, including multi-site experience and tax credit, Section 8, or LIHTC expertise.

Requirements

• At least 3 years of property management experience; the position description also specifies at least 3 years of multi-site multifamily experience.
• Required tax credit, Section 8, and/or LIHTC experience.
• Proven track record of facilitating teamwork and performance improvement across multiple properties.
• Proven ability in financial analysis, property budgeting, and reforecasting, with strong attention to detail and follow-through.
• Strong leadership and community-building abilities with staff, residents, and community members.
• Ability to communicate interpersonally in a culturally responsive manner and consider differing needs and expectations.
• Resourceful problem-solving skills, attention to detail, and commitment to results, hard work, customer service, and mission.
• Sound judgment and ability to prioritize and execute a wide-ranging workload in a fast-paced environment.
• Ability to pass a background check before employment.
• Valid driver's license, reliable vehicle, and vehicle insurance.

Nice To Haves

• Experience working with individuals experiencing or significantly impacted by mental health issues, substance use, poverty, or trauma.

Responsibilities

• Train, mentor, develop, and hold on-site staff accountable; conduct timely annual reviews and support staff growth opportunities.
• Use delegation effectively and mentor less experienced Property Managers and Assistant Property Managers.
• Partner with Talent Acquisition on equitable recruitment and hiring for on-site teams.
• Support the development of annual operating budgets, prepare monthly financial variance reports, and support annual capital expenditure projections.
• Monitor and collect property receivables, control expenses, and manage budgets to support property profitability.
• Guide maintenance and cleaning teams and oversee upkeep of the physical properties.
• Monitor resident and common-area work orders to ensure timely and accurate completion; inspect properties and address hazardous or potential liability situations.
• Monitor vendor invoices and performance, and inspect apartment turns to verify readiness for occupancy.
• Prepare for and monitor quality inspections, including REAC, Section 8, and MPHA inspections.
• Meet occupancy goals and partner with the Marketing Department and marketing and advertising providers.
• Lead the leasing process, including waitlist management where applicable, showings, application processing, and move-in tasks.
• Maintain resident retention by completing lease renewals and recertifications.
• Meet with residents and complete housing eligibility certifications, ensuring certification files are accurate and timely.
• Prepare for and execute property inspections with monitoring agencies, and provide information and documents to the Compliance team as needed.
• Provide residents and guests with positive, welcoming service and work with others to support residents’ housing stability.
• Guide culturally responsive customer service strategies that consider the differing needs and expectations of residents, staff, vendors, and community members.
• Oversee employee selection, training, and performance, and ensure supervised employees comply with policies, procedures, and expectations.
• Maintain property files and records in accordance with regulatory requirements and organizational policies and procedures.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed