Property Manager

CYM Living•Tulsa, OK

About The Position

CYM Living is a national real estate firm with corporate headquarters in Chicago, Illinois, and just outside of New York City. Its mission is to provide residents with an exceptional living experience, nurture a culture of community, and empower growth from within. The vertically integrated firm takes a hands-on approach to real estate investment and property management, combining data and technology with hyperlocal customer service. The Property Manager oversees the operational success of residential properties in an assigned geographic area, with a focus on resident and customer satisfaction. The role includes managing and developing team members, supporting leasing and property maintenance, responding to residents, and carrying out property operations.

Requirements

  • Proven experience in property management or a related field is preferred.
  • Strong knowledge of real estate administrative processes and relevant laws.
  • Excellent negotiation skills and the ability to upsell property features effectively.
  • Exceptional customer service skills focused on tenant satisfaction.
  • Proficiency in property maintenance management and coordination.
  • Strong phone etiquette and communication skills for effective tenant interactions.
  • Working knowledge of Microsoft Excel, Word, and mobile communication.
  • Willingness to work a flexible schedule as needed to show units.
  • Access to a reliable automobile is required.
  • Exceptional leadership and team development skills.

Nice To Haves

  • Proven experience in property management or a related field.

Responsibilities

  • Oversee a geographic area of buildings.
  • Conduct property showings and assist with leasing, including negotiating lease terms and upselling property features.
  • Follow up on maintenance and repair requests and ensure properties remain in excellent condition.
  • Address resident complaint calls and follow up to support continuing resident satisfaction.
  • Collect monthly rents and administer collection procedures when needed.
  • Conduct routine drive-bys or walk-throughs of properties at various times throughout the day and night.
  • Develop positive relationships with tenants to foster community engagement and satisfaction.
  • Navigate, update, and work effectively in the AppFolio software environment.
  • Complete projects and additional duties as requested.
  • Manage and develop team members for personal and professional growth.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with employer match.
  • Paid time off and holidays.
  • Professional development opportunities and ongoing training.
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