Property Manager

ZRS • St. Augustine, FL

2d

About The Position

The Property Manager oversees the day-to-day operations of apartment communities, ensuring efficient and profitable operations. The role focuses on providing exceptional customer service to residents while maximizing property revenue. The Property Manager reports directly to the Regional Manager.

The position manages leasing, rent collection, maintenance, and resident relations; develops and implements marketing strategies; researches rental markets and maintains competitive pricing; and hires, trains, supervises, and motivates property staff. It also coordinates maintenance and work orders, oversees lease renewals and resident retention, inspects properties for compliance with company standards and local regulations, maintains financial records, prepares budgets, and analyzes financial performance. The Property Manager resolves resident concerns and supports a positive community atmosphere.

This is a full-time, career-track position. The employer offers competitive pay and benefits. Evening, weekend, and holiday work may be needed as required.

Requirements

• Valid driver's license.
• High school diploma required; post-secondary education in business or property management preferred.
• Previous experience as a Property Manager in the multifamily apartment industry is highly preferred.
• Excellent computer, verbal, math, and reasoning skills.
• Strong negotiating and sales abilities.
• Strong leadership, interpersonal, and organizational skills.
• Effective time management skills and attention to detail.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Knowledge of the Internet, email, and social media as they relate to community marketing.
• Knowledge of property management software, such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
• Knowledge of business practices and principles.
• Ability to handle multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

• Post-secondary education in business or property management.
• Previous experience as a Property Manager in the multifamily apartment industry.

Responsibilities

• Manage all aspects of property operations, including leasing, rent collection, maintenance, and resident relations.
• Develop and implement marketing strategies to attract and retain residents.
• Conduct market research to determine rental rates and maintain competitive pricing.
• Hire, train, supervise, and motivate leasing consultants, maintenance technicians, and administrative staff.
• Coordinate with the maintenance team to ensure timely completion of work orders, move-ins, make-ready work, and maintenance requests.
• Oversee lease renewals, negotiate lease terms, and work to maximize resident retention.
• Conduct regular property inspections to ensure compliance with company standards and local regulations.
• Maintain accurate records of financial transactions, prepare budgets, and analyze financial performance.
• Resolve resident concerns and maintain a positive community atmosphere.
• Provide timely and accurate responses to clients, the Regional Manager, and the accounting department.
• Work independently and collaboratively as part of a team.

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Housing discounts
• Vacation
• Paid holidays
• 401(k) plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED