Property Manager (Faith-Based Housing)
About The Position
The Property Manager oversees the day-to-day operations of an affordable housing portfolio in Atlanta, ensuring properties are well maintained, vacancies are addressed efficiently, residents receive timely support, and applicable affordable housing requirements are met. The role coordinates maintenance and vendors, leasing and unit turnovers, resident communications, compliance documentation, and the portfolio’s financial and operational performance. The organization is a faith-based nonprofit dedicated to preventing displacement, promoting housing stability, and helping longtime Atlanta residents remain in their communities. The Property Manager contributes to this mission by stewarding properties responsibly, treating residents with dignity, and helping keep homes safe, functional, and welcoming.
Requirements
- 3–5 years of direct property management experience with responsibility for day-to-day property operations.
- Strong organizational skills and the ability to manage multiple properties, deadlines, and competing priorities.
- Excellent communication and resident service skills.
- Proactive problem-solving, ownership, and follow-through without constant supervision.
- Ability to coordinate effectively with residents, vendors, housing authorities, and internal stakeholders.
- Practical, hands-on approach to maintenance coordination, leasing, compliance, and property administration.
- Genuine commitment to quality housing, housing stability, and positive resident experiences.
- Valid driver's license and reliable transportation.
Nice To Haves
- Experience with affordable housing, income-restricted communities, housing vouchers, or compliance-driven portfolios is strongly preferred.
- Familiarity with AppFolio or comparable property management software is an advantage.
Responsibilities
- Oversee maintenance requests, repairs, preventative maintenance, and vendor coordination across the portfolio.
- Track work orders through completion and ensure repairs meet quality expectations.
- Communicate maintenance schedules and updates to residents.
- Conduct quarterly property inspections and regular property drives to identify maintenance, safety, and exterior concerns.
- Coordinate after-hours maintenance emergencies and ensure issues are addressed promptly.
- Build and maintain relationships with dependable, cost-effective contractors and service providers.
- Manage move-out inspections and coordinate cleaning, repairs, and unit preparation.
- Ensure vacant units are ready for occupancy within established turnover timelines.
- Oversee property marketing, prospect inquiries, showings, applications, and lease execution.
- Monitor occupancy, anticipate vacancies, and develop plans to minimize extended vacancies.
- Maintain waiting lists and communicate application updates and qualification requirements to prospective residents.
- Ensure rental rates, leasing practices, and resident eligibility meet applicable income and affordability requirements.
- Coordinate with housing authorities on voucher programs, inspections, recertifications, and related compliance matters.
- Conduct income verification and maintain complete, accurate resident files.
- Prepare properties and documentation for housing inspections.
- Monitor compliance deadlines and follow through on required documentation and corrective actions.
- Serve as a reliable point of contact for resident questions, concerns, and property-related issues.
- Manage lease renewals, rent delinquency follow-ups, notices, and payment arrangements.
- Enforce lease terms consistently and coordinate appropriate next steps when issues arise.
- Support resident engagement activities and community meetings.
- Maintain professional, respectful communication while balancing resident needs with property requirements.
- Maintain organized records of leases, resident communications, maintenance requests, notices, and compliance documents.
- Review vendor invoices and verify supporting documentation before submission.
- Track maintenance and unit turnover expenses and assist with operational budgeting.
- Provide regular updates on occupancy, vacancies, maintenance backlogs, expenses, and other operational priorities.
- Identify potential property issues early and recommend practical solutions to improve efficiency and property performance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
