Property Manager

HRI Properties•Houma, LA

74d

About The Position

HRI Management, LLC (HRIM), the multifamily property management entity within HRI Properties, is seeking an experienced Property Manager for its apartment portfolio. The role supports efficient property accounting and operations, including unit and rent reporting, rent collection, leasing, resident services, positive resident relations, and resident retention. The Property Manager is responsible for property operations and acts as Property Manager in the manager’s absence.

Requirements

Three years of Property Manager experience is required.
Basic computer proficiency, including experience with Microsoft Office Suite programs.
Ability to sit at a desk and work on a computer, stand, walk, conduct tours, and meet with tenants for prolonged periods.
Ability to lift, carry, position, or move up to 20 pounds at a time.
Manual dexterity with normal hand and finger movement and coordination.
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

Knowledge of LIHTC, HOME, HUD, and Housing Agency requirements is preferred.

Responsibilities

Warmly greet visitors, prospective renters, and current residents.
Respond to telephone inquiries and follow up promptly with prospects, applicants, and residents.
Tour and market apartments, present available units, and encourage prospective residents to lease.
Use prospect pipelines, guest cards, waiting lists, and Yardi to contact prospects and schedule appointments; document communications and waiting-list updates.
Ensure leasing presentations are professional, informative, and compliant with Fair Housing laws.
Inspect touring routes, models, target units, and available apartments; assist with market surveys and timely Market Survey Reports.
Support outreach marketing, cold calling, online advertising, and maintenance of marketing outreach files.
Obtain lease information and complete applications, credit and reference checks, household interviews, documentation gathering, third-party verifications, and applicant files for approval.
Submit accurate completed files to the General or Regional Property Manager before forwarding them to Compliance.
Complete housing voucher packets, obtain internal review, coordinate Housing Agency inspections, and enter required information in Yardi, LHC’s portal, and HANO’s Elite system.
Generate renewal and recertification reports, monitor expirations, send notices at required intervals, and complete renewals and recertifications accurately and on time.
Inspect units 48 to 72 hours before move-in and coordinate with maintenance on work orders, keys, and fob activation.
Explain lease terms and related documents, obtain resident signatures, inspect units with new residents, collect inventory forms, and file and scan lease documents correctly.
Assist with move-outs and respond to resident questions about rent payments, service requests, and other concerns.
Prepare resident service requests and follow up on completion; cultivate positive resident relations and retention, including encouraging renewals.
Assist with newsletters, promotional flyers, and community activities and events.
Monitor telephone and walk-in traffic through Yardi; enter daily activity in daily and vacancy reports.
Collect, record, and deposit rental payments, application fees, and security deposits; assist with payables, invoice coding, and invoice entry.
Ensure late notices are sent on time and maintain legal records and files.
Assist the General and/or Regional Manager with weekly and monthly reports, legal action for evictions when necessary, property walkthroughs, and daily reviews of move-ins, application statuses, and make-ready progress.
Oversee property operations and act as Property Manager in the manager’s absence.
Carry out other assigned duties and responsibilities.