Property Manager

PeakMade Real Estate•Allendale, MI

13d•Onsite

About The Position

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. As the onsite leader and decision maker, this role leads, motivates, and mentors high-performing teams to provide residents with a world-class living experience while maximizing property income, occupancy, and net operating income (NOI). The position calls for a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies. The Property Manager oversees personnel, leasing, financial performance, customer service, administration, and risk management. Regular onsite presence and full-time work in the office are essential functions of the position.

Requirements

High school diploma or equivalent required.
Four or more years of property management experience required.
Proven ability across property management areas, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets and forecasts.
Excellent verbal and written communication skills.
Working knowledge of property management software.
Regular onsite presence and full-time work in the office are required.

Nice To Haves

College degree preferred.
Two years of campus student housing management experience preferred.
Entrata property management software experience highly preferred.

Responsibilities

Manage onsite staff through recruitment, training, coaching, and development programs.
Complete and document employee evaluations, including performance reviews, corrective action reviews, and termination paperwork.
Direct the property’s resident turn process according to company policies and procedures.
Maintain knowledge of the property, competitors, market conditions, and trends, and ensure leasing staff develops similar knowledge.
Show, lease, and move in prospective residents.
Direct sales and marketing plans to maximize rental income and achieve budgeted occupancy.
Improve net operating income through cost control and revenue improvement programs; identify trends and recommend strategies and adjustments.
Develop yearly operating budgets and forecasts, and provide operational and financial data to the Regional Manager accurately and on time.
Respond to owners’ needs, goals, and objectives.
Monitor timely rent collection and reconciliation and ensure landlord and resident statutes are followed.
Manage resident retention and service-request follow-up programs.
Monitor service-request turnaround and ensure maintenance staff is responsive.
Complete required reports under company policies and procedures, as well as reports requested by owners or supervisors.
Conduct apartment inspections monthly and before move-in and at move-out.
Manage property risk by communicating incidents and potential liabilities.

Benefits

Up to 12 weeks of paid parental leave and one year of diapers.
15 days of PTO and two additional Wellbeing Days.
Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
401(k) match.
Employee Resource Groups.
Housing discount, varying by property.
Mentorship program.
Annual Leadership Conference.
Annual opportunity for a Diamond Club Trip.
Leadership training and growth opportunities.
10 Year Peakiversary Trip.
Additional rewards and recognition.