Property Manager

Gateway Management Company•Shelbyville, TN

26d•Onsite

About The Position

Gateway Management is seeking a Property Manager for the Cedar Glades apartment community in Shelbyville, Tennessee. The role manages the daily operations of side-by-side affordable housing communities, including administration, compliance, property maintenance, and employee management, to achieve financial and occupancy goals. The Property Manager oversees community operations and maintenance, supervises office and maintenance associates, ensures compliance with applicable housing laws and requirements, manages resident relations, and handles rent collection and lease enforcement. The role also reports accidents and emergencies to the Regional Manager or corporate office.

Requirements

Excellent verbal and written communication skills, including strong customer service and leadership skills.
Excellent and creative outreach marketing skills.
Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to access apartment homes and all parts of the community for showings and inspections.
Ability to visually inspect apartment homes, grounds, and other community areas.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Mobility to work in a standard office setting and use standard office equipment, including a computer.
Experience with MS Office and basic computer skills.
Two years of previous property management experience, including tax credit/LIHTC experience.
High school diploma or equivalent.
Valid driver's license and automobile insurance.

Nice To Haves

RealPage OneSite experience preferred.
Previous apartment management experience preferred.
Low-income tax credit experience preferred.
Some college preferred.

Responsibilities

Meet or exceed company goals and policies for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Recruit, supervise, train, and assign responsibilities to office and maintenance associates at the property.
Operate the property in compliance with IRS requirements, Low Income Housing Tax Credit (LIHTC) rules, and fair housing laws.
Oversee maintenance and operations, including coordinating contractors and vendors, completing unit turnovers and repairs on time, and maintaining a safe, healthy living environment.
Work with integrity and ethically while upholding organizational values.
Maintain resident relations by responding to requests and complaints and taking appropriate action.
Collect and monitor monthly rents, safeguard received funds, and post rents to resident accounts promptly and accurately.
Enforce lease provisions, including requirements related to rent payment.
Report accidents and emergency situations to the Regional Manager or corporate office by submitting an Incident Report.
Show apartment homes to prospective residents and inspect community areas to determine whether standards are met.
Attend meetings at various sites.