Property Manager- Altura

Cornerstone Residential•Petaluma, CA

17d•Onsite

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role oversees leasing activity, renewals, collections, financial reporting, supplies, communications, property personnel, maintenance coordination, and marketing. The Property Manager manages day-to-day activities and resources to meet budgeted financial and operational goals and ensures compliance with company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. This is a full-time, hourly/non-exempt position with a Monday–Friday schedule from 8 a.m. to 5 p.m. Compensation is $31–$35 per hour, with eligibility for monthly commissions and quarterly bonuses. Onsite housing is available.

Requirements

High school diploma or GED.
At least two years of experience as a multifamily property manager for a HUD/LIHTC property.
Working knowledge of OneSite or other property management software.
Reliable transportation, current auto insurance, and a valid driver’s license.
Proven ability to market properties.
Strong communication and customer service skills.

Nice To Haves

CAM, ARM, or CCRM certification.
Bilingual or multilingual skills.

Responsibilities

Manage daily property operations, inspect the property and vacant units, oversee daily requirements, and maintain long-range capital improvement plans.
Ensure monies received are deposited and recorded daily, bookkeeping procedures are followed, and weekly and monthly property status reports are completed.
Respond promptly to resident concerns, prepare move-in paperwork, keys, and remotes, inspect make-ready apartments, and maintain a resident renewal program.
Maintain a professional, clean, uncluttered, and adequately staffed office and foster a sense of community while observing the non-fraternization policy.
Coordinate property maintenance with the maintenance team, manage repair requests, assess timely completion of work orders, maintain required operating permits, and monitor utility usage.
Manage financial responsibilities, including approving and submitting invoices, maintaining accurate transaction records, and submitting rent rolls, delinquency reports, move-in/move-out records, variance reports, and other required reports on time.
Monitor rental collections and ensure rent and other charges are collected and posted daily.
Ensure proper legal notices and deadlines are met for evictions and writs, attend court hearings, enforce community policies and lease agreements, and respond to resident violations.
Assess apartment move-out conditions and ensure final account statements are sent with the final disposition.
Refer liability claims, legal complaints, and other violations immediately to the Regional Manager and/or corporate office.
Build, mentor, and manage the property team; coordinate staff orientation and training; complete performance reviews and make recommendations regarding salary increases or advancement.
Manage team time off and submit payroll for processing; ensure staff complete new-hire and annual safety training; attend monthly safety meetings and monitor safety precautions.
Follow company procedures and promptly report workers’ compensation issues and employee incidents to the appropriate carrier, management, and human resources.
Manage and monitor marketing activities, understand the market and submarket factors affecting occupancy and income, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
Perform other duties as assigned or requested to support property operations.