Property Manager, Zion Towers

Vesta Management NJ•Newark, NJ

12h•$90,000 - $100,000•Onsite

About The Position

Vesta Management is seeking an affordable-housing-experienced, results-driven, customer-service-focused Property Manager to oversee operations at Zion Towers in Newark, New Jersey. The Property Manager is accountable for day-to-day property operations and oversight, including financial performance, leasing, compliance, resident retention, maintenance, and managing staff toward operational goals and standards. Familiarity with affordable housing programs such as LIHTC and Section 8 is relevant to the role. The role includes financial planning and monitoring; rent collection and transaction processing; leasing and marketing; compliance with Vesta procedures and regulatory requirements; resident communications and retention; staff recruitment, development, and performance management; and coordination of maintenance, safety, contractors, and capital improvements. The Property Manager also helps ensure emergency preparedness and maintains professional, confidential, and accurate property operations. Vesta describes its workplace as a team-oriented environment and offers benefits, service awards, performance bonuses, team appreciation events, and opportunities for growth. The position requires an associate degree or equivalent experience, 3–5 additional years of related experience, supervisory experience, strong computer skills, a valid driver’s license, and a clean driving record. Successful completion of a background check and drug screen is required.

Requirements

Associate degree or equivalent experience, plus an additional 3–5 years of related experience or a proven track record in a similar function, such as occupancy, leasing, or an assistant property manager role.
Experience in a supervisory role or capacity.
Strong computer skills, including Microsoft Office, Outlook, and property management software.
Valid driver’s license and clean driving record.
Successful completion of a background check and drug screen.
Sound judgment and decision-making skills.
Excellent interpersonal skills and strong verbal communication skills.
Strong commitment to quality; ability to identify and solve problems.
Ability to work independently, self-motivation, and initiative.
Leadership and delegation skills.
Ability to multitask and prioritize efficiently; accepts responsibility and accountability.
Honesty, trustworthiness, integrity, professionalism, adaptability, and organization with attention to detail.
Basic math proficiency.

Nice To Haves

Experience with site-based affordable housing programs, strongly preferred if applicable.
COS and/or CPO certification, strongly preferred.
Bachelor’s degree in business management or property management.
Multilingual skills, strongly preferred.

Responsibilities

Keep the reception area clean and maintain professional surroundings.
Preserve the confidentiality of residents, applicants, employees, and the company.
Set financial goals and prepare the annual property budget; monitor results and adjust operations to meet or exceed budgeted outcomes.
Maintain accurate records of property transactions and process them on time, including delinquency reports and move-ins and move-outs.
Ensure rent, late fees, and other charges are collected, posted, and deposited on time; manage delinquencies, notices, and legal action as necessary.
Manage Housing Assistance Payment requests, including special claims, as applicable.
Manage vendor and contractor communications, scheduling, billing, relations, and certificates of insurance.
Ensure payables are processed and manage petty cash and other funds.
Maintain occupancy and leasing performance while balancing rent collected and occupancy goals.
Identify markets, secure prospective residents, and conduct marketing outreach to community groups, employers, organizations, and other lead sources.
Conduct marketing surveys and review traffic reports and trends; ensure leasing techniques effectively convert prospects.
Implement and maintain procedures and systems in accordance with Vesta standard operating procedures.
Ensure leases and related paperwork are complete, accurate, and processed on time.
Prepare and execute lease renewals and process interim and annual recertifications and other required documentation; secure required signatures.
Maintain accurate resident files and ensure administrative paperwork meets Vesta standards and regulatory requirements.
Regularly process work orders, certifications, deposits, and resident documentation in property management software.
Organize and lead the community emergency team and instruct staff and residents on appropriate responses to emergencies.
Build positive relationships with residents, communities, and associated agencies; address resident concerns and requests promptly.
Implement or maintain resident-retention initiatives and distribute property communications and notices.
Consistently implement or maintain property rules and regulations.
Recruit, interview, hire, and onboard team members; lead staff through meetings, communications, training, development, counseling, and performance management.
Ensure appropriate property staffing, including oversight of maintenance on-call duties with the Maintenance Supervisor.
Handle personnel administration promptly, including performance evaluations, salary reviews, payroll, and status changes.
Coordinate maintenance schedules, projects, and needs with the Maintenance Supervisor; collaborate on monthly maintenance reports.
Inspect grounds, common areas, vacancies, and amenities; address deficiencies with Maintenance and ensure repairs are logged and completed promptly.
Monitor contractors’ completion of services such as extermination, landscaping, and snow removal.
Document capital improvement needs and solicit competitive bids in accordance with Vesta standards.
Ensure unsafe conditions are corrected immediately and direct staff to prioritize safety.
Perform other duties as assigned by management.