Assistant Property Manager (Ashtabula Towers)

WinnCompanies•Ashtabula, OH
•Onsite

About The Position

WinnCompanies is seeking an Assistant Property Manager to support the Property Manager with day-to-day operations at Ashtabula Towers, a 202-unit senior living, affordable housing community in Ashtabula, Ohio. The role includes leasing, resident relations, rent collections, accounts payable and receivable, and property administration. The position offers an opportunity to build a career in multifamily housing and property management. The pay range is $18.00–$21.00 per hour, depending on experience. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

  • High school diploma or GED equivalent.
  • Experience in property management, affordable housing, leasing, or a related residential housing environment.
  • Strong attention to detail and ability to accurately manage documentation and time-sensitive compliance requirements.
  • Strong customer service and communication skills, including the ability to explain program requirements and documentation needs to residents.
  • Strong organizational skills and ability to manage multiple applications, recertifications, deadlines, and resident needs simultaneously.
  • Proficiency with Microsoft Office and web-based business applications.
  • Ability to work effectively with diverse residents, colleagues, and vendors.

Nice To Haves

  • Associate's degree.
  • Previous experience in affordable or subsidized housing, including HUD, Section 8, Housing Choice Voucher (HCV), or similar housing programs.
  • Previous experience with HUD Project-Based Section 8, including annual and/or interim resident recertifications.
  • Knowledge of HUD eligibility, income verification, rent calculation, and resident file requirements.
  • Experience with Housing Choice Voucher (HCV) programs.
  • Experience with Yardi, RealPage, or other property management software.
  • Experience preparing affordable housing resident files for compliance reviews or audits.

Responsibilities

  • Complete annual and interim recertifications for residents in the HUD Project-Based Section 8 program, including obtaining documentation, verifying household information, calculating income and rent, and maintaining compliant resident files.
  • Process applications and support move-ins by collecting and reviewing required eligibility and income documentation.
  • Serve as a primary point of contact for residents and applicants, providing responsive customer service and explaining documentation, recertification, and leasing requirements.
  • Prepare and distribute recertification notices, resident correspondence, lease documentation, and other required property documentation.
  • Assist with leasing activities, lease renewals, resident file management, and occupancy-related functions.
  • Support rent collection and delinquency processes in accordance with company policies and applicable program requirements.
  • Respond to resident questions and concerns and help maintain positive resident relations.
  • Assist the Property Manager with general property administration and day-to-day operations.
  • Process purchase orders, invoices, accounts payable transactions, and other administrative documentation as needed.
  • Maintain accurate records and organize resident files and documentation for compliance reviews and inspections.
  • Serve as acting Property Manager in the Property Manager's absence, as needed.
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