Property Manager

LyvWell Apartments•Murray, UT

About The Position

The Property Manager supervises and coordinates the daily operations of an apartment community, including general administration, leasing and occupancy, property maintenance, and management of property associates. The role is responsible for maintaining the property’s physical assets and performance to achieve the highest possible net operating income while preserving the property’s appearance and service quality. The Property Manager monitors regulatory compliance and company policies, communicates with the Corporate Office, evaluates supervised associates, and responds to emergencies. Depending on the property, the role may also perform Assistant Property Manager functions, such as preparing service requests and following up with residents. The Property Manager supports the use and training of on-site property-management and timekeeping software, prepares purchase orders, approves expenditures within budget guidelines, reviews vendor contracts, and assists with operating budgets, projections, monthly results, and variance reports. The role maintains knowledge of maintenance programs and capital improvement projects, coordinates major maintenance issues with Engineering, and ensures efficient systems, preventive maintenance, housekeeping, resident service responses, and compliance with housing quality standards. The position also supports marketing-plan development and implementation, coordinates advertising and promotions, and ensures compliance with affirmative marketing procedures and goals. Leasing responsibilities include meeting prospective residents, determining eligibility, showing units and amenities, quoting rental rates and promotions, following up on prospects, collecting application and rental funds, approving applicants and leasing documents, collecting rent, and pursuing delinquent rent through collection or eviction procedures as necessary. The Property Manager conducts move-in, move-out, and interim unit inspections; assesses applicable charges; prepares related documents; and maintains on-site records.

Requirements

High School Diploma or GED.
Undergraduate degree in General Studies or an Associate Degree in General Studies.
3–4 years of experience in a supervisory role and Property Management.
Knowledge of fair housing laws.
Microsoft Office skills.
Leadership and supervisory skills.

Nice To Haves

Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (CAM), or Certified Property Manager (IREM) certification.
Knowledge of affordable housing programs at select properties.
Yardi experience.
Landlord/tenant knowledge.
LRO skills.

Responsibilities

Supervise and coordinate daily apartment-community operations, including administration, leasing and occupancy, maintenance, and property associates.
Maintain the property’s physical assets and performance while pursuing net operating income goals without compromising appearance or service quality.
Monitor regulatory compliance and company policies and procedures, and ensure associates understand them.
Coordinate communications and transactions between property associates and the Corporate Office.
Conduct performance evaluations and promote performance and professionalism among supervised associates.
Respond to emergencies and contact Regional Managers or agencies as necessary.
Support property-management and timekeeping software use, including training new and existing associates.
Prepare purchase orders, approve expenditures within budget guidelines, review vendor contracts, and make recommendations to the Regional Manager.
Assist with the annual operating budget, projections, monthly operating-result reviews, and written variance reports.
Monitor maintenance programs and capital improvement projects; coordinate major maintenance issues with Engineering; and ensure efficient systems, preventive maintenance, housekeeping, service responses, and housing-quality compliance.
Assist in developing and implementing marketing plans based on analysis of competitive properties; coordinate advertising and promotions with the Marketing Department; and ensure compliance with affirmative marketing procedures and goals.
Meet prospective residents, determine housing needs and eligibility, show units and amenities, quote rental rates and promotions, and follow up with prospects.
Collect application, deposit, rental, and move-in funds; approve applicants and leasing documents; collect rent; verify payments; deposit rent daily; report verifying information to the Corporate Office; and follow up on delinquent rent, including initiating collection or eviction procedures as needed.
Conduct move-in, move-out, and interim apartment inspections; determine market readiness; assess applicable damage or unpaid-fee charges; prepare and approve related documents; send verification to the Corporate Office; and maintain on-site records.
Depending on the property, perform Assistant Property Manager functions such as preparing service requests and following up with residents.