Property Manager

Peak Properties LLC•Chicago, IL
•$55,000 - $75,000

About The Position

The Property Manager – Scattered Sites reports to the Regional Property Manager and is responsible for preserving and increasing the value of the real estate investment. The role manages day-to-day property operations and takes action to meet the owner’s goals and objectives. The Property Manager monitors agreements, reports financials, and ensures properties are in good working order. The role manages tenant relations, including enforcing rental agreements, responding to complaints, coordinating move-ins and move-outs, overseeing collections, and providing attentive service. It also oversees facilities, maintenance, contractors, vendors, and capital repair projects; maintains communication with owners; reviews financial records and invoices; and manages, trains, and counsels staff. The Property Manager is expected to comply with company policies and applicable regulations, participate in company meetings and knowledge-sharing, and undertake additional duties as assigned. The role requires availability to handle requests outside normal business hours and to access email and calls on weekends. Limited travel between properties in the Chicagoland area is required, and the employee must have a car.

Requirements

  • 3–5 years of experience in property management.
  • Interest in learning applicable local, state, and federal laws and regulations.
  • Basic understanding of contracts.
  • Strong interpersonal and business communication skills.
  • Detail-oriented and a motivated self-starter.
  • Ability to multitask and work independently.
  • Strong organization and follow-up skills.
  • Ability to handle a large volume of emails and phone calls.
  • Ability to think like a building owner.
  • Ability to manage and resolve conflict.
  • Advanced knowledge of building maintenance and digital systems.
  • Competence with or willingness to learn and use Yardi and Excel.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Knowledge and understanding of financial reporting for a building.
  • Availability to handle requests outside normal business hours and to access email and calls on weekends.
  • Ability to move through difficult conditions and different areas of properties, and to stand, sit, and walk up and down stairs at times.
  • Ability to use a key cutting machine.
  • Ability to lift up to 50 pounds.
  • Must have a car for limited travel between properties in the Chicagoland area.

Nice To Haves

  • Bachelor’s degree in business administration, finance, real estate, or construction management, or vocational real estate training is preferred.

Responsibilities

  • Enforce rental agreement terms, resolve tenant complaints, and oversee eviction proceedings when needed.
  • Coordinate tenant move-ins, move-outs, and occasional resident renewals.
  • Oversee rental collections for residential and, where applicable, commercial tenants.
  • Provide timely, attentive, upbeat service to residents and communicate in a way that reflects positively on the company.
  • Communicate with tenants and build relationships with them.
  • Inspect properties regularly to ensure they are in good working order, common areas are clean and maintained, and buildings meet requirements.
  • Coordinate maintenance schedules and timely resolution of maintenance issues, determining when outside assistance is needed.
  • Coordinate with contractors to assess problems and complete repairs.
  • Negotiate vendor contracts.
  • Oversee and manage capital repair projects.
  • Maintain open communication with owners regarding resident relations and building concerns.
  • Review statements coordinated by bookkeepers and maintain financial records for property owners.
  • Ensure property taxes are filed properly and coordinate property tax protests.
  • Approve, dispute, or adjust invoices and payments.
  • Assist with building appraisals.
  • Build strong relationships with owners and maintain open dialogue about vacancies, tenants, property condition, resident matters, and finances.
  • Manage, train, and counsel staff effectively.
  • Network with Peak leasing agents and coordinators to develop competency and efficiency.
  • Ensure compliance with Peak Properties policies and federal and local regulations.
  • Attend Peak meetings and connect with other Peak employees to share best practices.
  • Perform additional duties as assigned by management.
  • Handle requests as needed outside normal business hours and access email and calls on weekends to resolve issues.
  • Travel between properties within the Chicagoland area as required.

Benefits

  • Medical insurance (BCBS)
  • Dental insurance
  • Vision insurance
  • Eligibility to participate in a 401(k) plan
  • Paid time off, including vacation and sick days
  • Company-paid holidays
  • Birthday off
  • Collaborative and entrepreneurial culture committed to innovation and career growth
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