Property Manager- Plummer Village
About The Position
The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role manages leasing activity, renewals, collections, financial reporting, supplies, communications, team members, daily activities, and property resources to achieve budgeted financial and operational goals. The Property Manager also ensures operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position oversees property inspections, resident concerns, move-ins and renewals, maintenance requests, financial records, rent collection, marketing, and staff management. The Property Manager works with the maintenance team and supervises the leasing team to support occupancy, resident retention, safety, and the effective operation of the community.
Requirements
- High school diploma or GED.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, current auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
- HUD/LIHTC experience.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
- One to two years of experience as a multifamily LIHTC property manager.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, and maintain long-range capital improvement plans.
- Ensure monies received are deposited and recorded daily, follow proper bookkeeping procedures, and compile weekly and monthly property status reports.
- Respond promptly to resident concerns, prepare move-in paperwork and keys, inspect make-ready apartments, and maintain a resident renewal program.
- Maintain a professional, clean, uncluttered, and properly staffed office, and foster a sense of community while observing the non-fraternization policy.
- Manage maintenance requests with the maintenance team, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
- Approve and submit invoices, maintain accurate transaction records, and complete rent rolls, delinquency reports, move-in and move-out records, variance reports, and other required reports.
- Oversee rental collections, daily posting of rent and charges, legal notices and deadlines related to evictions and court proceedings, and compliance with community policies and lease agreements.
- Assess apartment condition at move-out and ensure final account statements are sent with the final disposition.
- Immediately refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
- Create, mentor, and manage the property team; coordinate staff orientation and training; complete performance reviews; recommend salary increases or advancement; manage time off; and submit payroll.
- Ensure staff receive safety orientation and annual training, attend monthly safety meetings, monitor safety precautions, and promptly report workers’ compensation matters and employee incidents.
- Understand market and sub-market conditions, assist with marketing surveys and strategies, and supervise leasing staff to achieve full occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision coverage.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD insurance.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Opportunity for career advancement and continued education.
- Exempt housing (fully compensated).
- Eligible for monthly commissions and quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
