Property Manager- Phillips Plaza
About The Position
The Property Manager is a business leader responsible for resident customer service and the day-to-day operations of an assigned residential property. The role manages team members, property resources, leasing, renewals, collections, financial reporting, supplies, and communications to achieve budgeted financial and operational goals. The Property Manager also ensures compliance with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. Responsibilities include overseeing property condition and maintenance, resident concerns and renewals, financial records and reporting, rent collection and legal notices, staff hiring support and development, and marketing activities. The position is full-time, hourly/non-exempt, with a Monday–Friday, 8 a.m.–5 p.m. schedule. Compensation is $20–$25 per hour, with eligibility for monthly commissions and quarterly bonuses.
Requirements
- High school diploma or GED.
- At least two years of experience as a multifamily property manager for a HUD/LIHTC property.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, current auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, and maintain long-range capital improvement plans.
- Ensure daily deposits and accurate bookkeeping; compile weekly and monthly property status reports.
- Respond promptly to resident concerns, prepare move-in paperwork and access items, and inspect make-ready apartments before move-in.
- Maintain or create a resident renewal program and foster a sense of community while observing the non-fraternization policy.
- Manage repair and maintenance requests with the maintenance team, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
- Approve and submit invoices, maintain accurate transaction records, and complete variance and other weekly reports.
- Ensure rent and other charges are collected and posted promptly; provide required legal notices and meet deadlines related to evictions, writs, and court hearings.
- Enforce community policies and lease agreements, assess apartment move-out conditions, and ensure final account statements are sent.
- Refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
- Create, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews and recommend salary increases or advancement.
- Manage staff time off and submit payroll; ensure staff receive safety orientation and annual safety training; coordinate safety meetings and monitor safety practices.
- Report workers’ compensation issues and employee incidents promptly to the appropriate carrier, management, and human resources.
- Monitor market and submarket conditions, assist with marketing surveys and strategies, and supervise leasing activity to maximize occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision coverage.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD coverage.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Onsite housing available.
- Opportunity for career advancement and continued education.
- Exempt housing (fully compensated).
- Eligible for monthly commissions and quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
