Property Manager- Romney Plaza
About The Position
The Property Manager is a business leader responsible for resident customer service and the day-to-day operations of an assigned residential property. The role manages team members, leasing activity, renewals, collections, financial reporting, supplies, communications, maintenance coordination, and marketing to meet established budgeted financial and operational goals. The Property Manager also ensures compliance with company policies and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Requirements
- High school diploma or GED.
- At least two years of experience as a multifamily property manager for a HUD/LIHTC property.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, current auto insurance, and a valid driver's license.
- Proven ability to market properties.
- Strong communication and customer service skills.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, plan capital improvements, maintain an orderly office, prepare move-in materials, and respond to resident concerns.
- Maintain or create a resident renewal program and foster a sense of community while following the policy of non-fraternization.
- Coordinate property maintenance with the maintenance team, oversee repair requests and work-order completion, maintain required operating permits, and monitor utility usage.
- Manage financial responsibilities, including invoice approvals, accurate transaction records, rent rolls, delinquency reports, move-in and move-out records, variance reports, and other required reporting.
- Monitor rent and other collections, ensure amounts are posted daily, meet deadlines for legal notices and eviction-related processes, enforce community policies and lease agreements, and respond to violations.
- Assess apartment condition at move-out and ensure final account statements are sent; promptly refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
- Create, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews; recommend salary increases or advancement; manage time off; and submit payroll.
- Ensure staff receive safety orientation and annual safety training, attend monthly safety meetings, monitor safety precautions, and report workers' compensation matters and employee incidents as required.
- Manage and monitor marketing activities, understand the local market and factors affecting occupancy or income, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision insurance.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD coverage.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Onsite housing available.
- Opportunity for career advancement and continued education.
- Exempt housing (fully compensated).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
