Property Manager

KW Property Management Careers•Downtown Miami, FL

5d•Onsite

About The Position

The Property Manager provides management, direction, and leadership to ensure the assigned property is maintained and operated in accordance with KW Property Management (KWPM) objectives and contractual obligations. Serving as a key liaison among clients, the Association Board of Directors and/or Developer, residents, vendors, KWPM, and internal support staff, the Property Manager is expected to project a professional, competent, customer-oriented image. The role manages community operations, facilitates solutions to community issues, and supervises on-site staff. A Florida Community Association Manager (CAM) license is required. The position includes financial and administrative management, including preparing association budgets, analyzing monthly financial statements and budget variances, managing cash flow and receivables, maintaining accurate records, monitoring contracts, and preparing management reports and presentations. The Property Manager coordinates vendor documentation and service performance, supports resident move-ins, processes community applications and requests, and maintains association communications and property maintenance records. This is a full-time exempt position, generally Monday through Friday, with business hours determined by client needs. The employee may need to work extended or flexible hours, including nights and weekends, and must respond promptly to emergencies. The role operates in a professional office environment and includes daily property walks, stair climbing, and some local travel for training or meetings.

Requirements

Florida Community Association Manager (CAM) license.
Valid Florida driver’s license.
Strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, and similarly complex documents.
Proficiency and working knowledge of Microsoft Office applications.
Ability to manage on-site staff.
Ability to respond to and address emergency situations in a timely manner.
Flexibility to work extended periods or hours, including nights and weekends, as needed.
Strong communication, business acumen, customer/client focus, decision-making, financial management, and results-driven competencies.

Nice To Haves

Bilingual English and Spanish ability may be required at some locations.

Responsibilities

Coordinate the company’s property management services and ensure contractual obligations are met or exceeded.
Work with the Association Board of Directors and/or Developer to manage community operations and facilitate solutions to community problems.
Prepare annual association budgets and analyze and distribute monthly financial statements, including budget variances, cash management, and receivables strategies.
Manage cash flow and the availability of funds for capital improvement projects.
Maintain complete and accurate property files, records, communications, and management-system documents.
Coordinate with headquarters support staff on company procedures for processing and distributing information.
Provide prompt, detailed, and accurate status reports on assigned properties.
Supervise on-site team members, support professional conduct and safety standards, and motivate staff to work as a team.
Develop specifications and evaluate maintenance and management service needs and performance.
Build collaborative working relationships across departments and project teams; prepare for and chair team meetings.
Maintain current knowledge of regulatory statutes and each client’s community documents, policies, and procedures.
Coordinate new-resident move-ins, provide introductions and orientations, review services, and explain building rules and regulations.
Respond to calls and correspondence promptly and professionally, and maintain professional relationships with the Board, unit owners, and vendors.
Run Board of Directors meetings when necessary according to Robert’s Rules of Order.
Prepare management reports covering administrative items, finances, property condition, project progress, and recommendations; prepare presentations of reports, action plans, budgets, and bid analyses.
Attend monthly managers’ meetings and support KWPM’s values, philosophy, goals, and policies.
Monitor, evaluate, and negotiate contracts; obtain and update vendor insurance certificates naming the Association and KW Property Management as additional insured and certificate holder, and obtain vendor business licenses.
Update association communications, including menu boards, newsletters, and the association website.
Process violations, work orders, architectural control applications, lease applications, and sale applications as required.
Monitor aging reports, pursue timely legal action, and keep the collection module updated.
Maintain equipment maintenance logs and inventory, and update the preventive maintenance manual quarterly.
Organize time effectively and balance competing demands across multiple projects.