Property Manager

People's Self-Help Housing•Ventura, CA

11d

About The Position

The Property Manager oversees tenant application processing, leasing, rent collection, property records, inspections, maintenance coordination, reporting, and day-to-day community operations. The role includes supporting tenants, coordinating with maintenance and community-services staff, preparing for audits and emergencies, and ensuring the property operates within its approved budget and applicable regulations. Management may require the Property Manager to live on site, depending on regulatory, compliance, or property needs; this requirement may change over time.

Requirements

General computer literacy.
Proficiency in Microsoft Office, especially Word and Excel.
Strong verbal and written communication skills.
Ability to work with people of all cultures and economic status.
Ability to provide professional and courteous customer service.
Ability to work collaboratively in a team environment.
Ability to prioritize, multitask, and meet deadlines autonomously.
Experience working in an office environment and using office equipment.
Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
Valid California driver’s license, proof of auto insurance, and access to a reliable vehicle.

Nice To Haves

Experience in affordable housing property management is highly desired.
Bilingual English/Spanish ability may be required and is always highly preferred.

Responsibilities

Market the property; accept and process tenant applications; qualify applicants by checking credit, criminal background, landlord and other references, and income; maintain waiting lists; show apartments; and review lease contracts with tenants.
Re-certify tenants annually and reinforce lease terms, addendums, and house rules.
Review and prepare for audits.
Assign tasks to key holders and review and approve their timecards.
Collect rents, post payments to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and deadlines. When applicable, collect, roll, and deposit laundry money regularly.
Conduct move-in inspections with tenants; review leases and house rules; and instruct new tenants on appliance use.
Conduct move-out inspections in coordination with the Portfolio Manager and/or Facilities/Maintenance Manager; arrange to re-key front door locks; process security deposit refunds promptly; and ensure repairs and maintenance are completed quickly so units can be re-rented.
Assist with periodic inspections.
Process accounts payable weekly.
Attend appropriate training classes and seminars to maintain required property certifications.
Prepare required weekly and monthly reports.
Operate within the approved budget.
Process work orders by notifying maintenance staff, landscape staff, or outside providers as instructed; track preventive maintenance; and process purchase requests and approval forms.
Maintain a maintenance file for each unit, including warranty information and tracking and scheduling required preventive maintenance.
Check community spaces, grounds, mailboxes, and parking areas daily for cleanliness and safety.
Maintain control of apartment and common-area keys and assist tenants with lockouts.
Assist tenants in organizing typical cultural and national celebrations.
Maintain the community-room calendar, if applicable; review applicable cleaning policies and use rules with tenants; and accept and refund deposits for appropriate community-space use.
When applicable, work with the Health and Community Services Department, Portfolio Manager, and local agencies to coordinate tenant self-sufficiency programs and recreational activities, and advise tenants on accessing public and private social services.
Prepare for emergencies by mapping gas shutoff valves, water shutoffs, escape routes, and related information.
Perform other duties as assigned.