Property Manager

Brookfield Properties•Boynton Beach, FL

3d•Onsite

About The Position

The Property Manager supervises and coordinates the daily operations of an apartment community, including general administration, leasing and occupancy, property maintenance, and management of property associates. The role is responsible for maintaining the property’s physical assets and performance to achieve the highest possible net operating income without compromising its appearance or resident service. The Property Manager monitors regulatory compliance and company policies, maintains communication between on-site associates and the Corporate Office, evaluates supervised associates, and promotes their performance and professionalism. The position supports property operations through emergency response, use and training on property-management and time-keeping software, purchase-order preparation and budget-controlled expenditure approvals, vendor-contract review, operating-budget and projection preparation, and monthly operating-results reviews. It maintains working knowledge of maintenance programs and capital projects, coordinates major maintenance issues with Engineering, and helps develop and implement marketing plans and promotional activities. The Property Manager oversees leasing and occupancy activities, including meeting prospective residents, assessing housing needs and eligibility, showing apartments and amenities, communicating rental rates and promotions, and following up with prospects. The role approves residency applications and leasing documents, ensures collection of fees and deposits, collects and accounts for rent, follows up on delinquencies and initiates collection or eviction procedures as needed. It also conducts unit inspections, documents move-in and move-out conditions and charges, maintains records, and ensures compliance with housing quality standards and affirmative marketing procedures. Depending on the property, the manager may also perform Assistant Property Manager functions, such as preparing service requests and following up with residents.

Requirements

High School Diploma or GED.
Undergraduate degree in General Studies or an Associate Degree in General Studies.
3–4 years of experience in a supervisory role and property management.
Knowledge of fair housing laws.
Microsoft Office skills.
Leadership and supervisory skills.

Nice To Haves

Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (CAM), or Certified Property Manager (IREM) certification.
Knowledge of affordable housing programs at select properties.
Yardi experience.
Landlord/tenant knowledge.
LRO experience.

Responsibilities

Supervise and coordinate daily apartment-community operations, including administration, leasing, occupancy, maintenance, and property associates.
Maintain the property’s physical assets and performance while pursuing the highest possible net operating income without compromising property appearance or service quality.
Monitor regulatory compliance and compliance with company policies and procedures; ensure associates understand applicable requirements.
Coordinate communications and transactions between property associates and the Corporate Office.
Complete performance evaluations and promote the performance and professionalism of supervised associates.
Respond to emergencies and contact Regional Managers or agencies as necessary.
Support use and timely input of property-management and time-keeping software; assist with associate training.
Prepare purchase orders and approve expenditures within budget guidelines.
Review vendor contracts and make recommendations to the Regional Manager.
Assist with annual operating-budget preparation and projections; review monthly operating results and help prepare written variance reports.
Maintain working knowledge of maintenance programs and capital projects; support efficient systems operation, preventive maintenance, housekeeping, and responses to resident service requests.
Ensure compliance with housing quality standards and coordinate major maintenance issues with the Engineering Department.
Assist in developing and implementing property marketing plans based on analysis of competitive properties; coordinate advertising and promotional needs with the Marketing Department.
Ensure compliance with affirmative marketing procedures and goals.
Meet prospective residents, assess housing needs and eligibility, show available and model apartments and amenities, quote rental rates and promotions, and follow up with prospects.
Collect application funds, security deposits, rental payments, and move-in monies; approve residency applications and leasing documents.
Collect and verify rent, account for discrepancies, deposit rent daily, provide verification to the Corporate Office, and follow up on delinquencies, including initiating collection or eviction procedures when necessary.
Conduct move-in and move-out inspections; assess applicable damage or unpaid-fee charges, prepare and approve related documents, submit verification to the Corporate Office, and maintain on-site records.
Conduct move-in readiness inspections and annual or directed interim unit inspections.
Depending on the property, perform Assistant Property Manager functions such as preparing service requests and following up with residents.