Property Manager-Multi Family Housing

Positive Investments • Spokane, WA

3d • $32 - $37

About The Position

Positive Investments, Inc. is seeking a Property Manager to oversee a portfolio of multifamily properties in the Spokane, Washington area. The role is directly responsible for property financial performance, reputation, and resident satisfaction, with a focus on improving cash flow and fostering a positive environment for residents and staff.

The Property Manager oversees daily operations and site standards; manages revenue, occupancy, delinquencies, security deposit refunds, and invoice coding; and leads the on-site team through hiring, training, coaching, and performance evaluations. The role is the primary contact for resident disputes, renewals, and maintenance resolutions, and implements marketing and resident-retention plans. It also manages property liabilities, represents the property in legal proceedings, ensures compliance with Fair Housing and non-discrimination laws, and works with maintenance staff on preventative schedules, vendor contracts, and safety inventories.

Requirements

• At least 3 years of experience as a Property Manager or in a related trade.
• High school diploma or GED.
• Professional experience with Yardi Property Management Software and Microsoft Office, including Word, Excel, and Outlook.
• Exceptional written and oral communication skills in English, with a strong focus on high-level customer service.
• Basic mathematical proficiency and ability to analyze market surveys and financial data.
• Ability to adapt quickly to changing business needs and proprietary software.
• Ability to stand or walk for extended periods and lift up to 25 pounds.

Responsibilities

• Oversee daily property operations and conduct site inspections to maintain curb appeal and cleanliness standards.
• Drive revenue by meeting occupancy goals and managing delinquency.
• Process security deposit refunds and code invoices accurately.
• Lead, hire, and train the on-site team; provide regular coaching and performance evaluations and ensure company policies are followed.
• Serve as the primary contact for resident disputes, renewals, and maintenance resolutions, responding professionally and promptly to concerns.
• Implement marketing plans, including signage, banners, and resident-retention programs.
• Manage property liabilities and represent the property in legal proceedings.
• Ensure leasing decisions comply with Fair Housing and non-discrimination laws.
• Partner with the maintenance team to manage preventative schedules, vendor contracts, and safety inventories.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED