Property Manager

Elevate Communities•Madison Heights, MI

15d•Onsite

About The Position

Elevate Communities is hiring an on-site Property Manager for its Madison Oaks manufactured housing community. The Property Manager leads the community, serving as a key point of contact for residents and overseeing occupancy, collections, curb appeal, property operations, and resident experience. The role is accountable for goals related to occupancy, collections, renewals, and expenses, while maintaining a clean, safe, and welcoming community. The Property Manager manages resident communications and concerns, leasing and sales follow-up, lease and community-rule enforcement, rent collections, budgeting, purchasing, maintenance, vendors, administrative records, and compliance. The role reports weekly to a Regional Manager and includes responding to after-hours emergencies, weekend flexibility, and an on-site presence.

Requirements

High school diploma or equivalent.
At least 3 years of property management experience, including at least 1 year leading sales of homes or apartments.
Track record of meeting occupancy, collections, and budget goals.
Working knowledge of Fair Housing and landlord-tenant law.
Comfort using property management software, CRM, email, text, and Microsoft Office or Google Workspace.
Reliable transportation and a valid driver's license.
Flexibility to work weekends and respond to on-call emergencies.

Nice To Haves

Manufactured housing experience is preferred.

Responsibilities

Follow up promptly and courteously with leads, tours, and applications to drive occupancy.
Respond to resident questions and resolve concerns fairly and promptly.
Enforce community rules and lease terms consistently and in accordance with Fair Housing requirements.
Build community through events, clear communication, and a visible on-site presence.
Manage rent and lot rent collections, delinquency follow-up, and notices and evictions when needed, in compliance with state and local law.
Meet monthly occupancy, collections, renewal, and expense targets.
Approve invoices, manage purchasing, and control spending within budget.
Help develop the annual budget and identify opportunities to increase income and reduce waste.
Walk the community daily and maintain roads, common areas, amenities, and vacant homes in a clean and safe condition.
Manage work orders, preventive maintenance, and property turns.
Hire and schedule vendors and contractors, hold them accountable, and obtain competitive bids for larger projects.
Respond to after-hours emergencies and coordinate repairs involving utilities, water, sewer, and roads as needed.
Maintain accurate lease, payment, work-order, and resident records in property management software and CRM systems.
Report weekly to the Regional Manager on occupancy, collections, maintenance, and market information.
Follow applicable laws and policies, including Fair Housing, licensing, safety, environmental, and disclosure requirements.