Property Manager

Gateway Management Company•Durham, NC

13d•Onsite

About The Position

Gateway Management is seeking a Property Manager for Sankofa Landing, an affordable housing community in Durham, North Carolina. The role manages the community’s daily operations, including administration, regulatory compliance, property maintenance, and employee management, to meet financial and occupancy goals. The Property Manager oversees office and maintenance staff, resident relations, rent collection, facilities, and compliance with IRS, Low Income Housing Tax Credit (LIHTC), and fair housing requirements.

Requirements

At least two years of property management experience, including required tax credit/LIHTC experience.
High school diploma or equivalent.
Excellent verbal and written communication skills, including customer service and leadership skills.
Strong outreach marketing skills.
Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Ability to access apartment homes and community areas and visually inspect homes, grounds, and other aspects of the community.
Mobility to work in a standard office setting, use standard office equipment including a computer, and attend meetings at various sites.
Experience with MS Office and basic computer skills.
Valid driver’s license and automobile insurance.

Nice To Haves

RealPage OneSite experience.
Previous apartment management experience.
Low-income tax credit experience.
Some college.

Responsibilities

Meet or exceed company goals and policies for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Recruit, supervise, train, and assign responsibilities to office and maintenance associates at the property.
Operate the property in compliance with IRS, LIHTC, and fair housing laws.
Oversee maintenance and property operations, including coordinating contractors and vendors, completing unit turnovers and repairs on time, and maintaining a safe, healthy environment for residents.
Uphold organizational values and work with integrity and ethically.
Maintain resident relations by responding to requests and complaints and taking appropriate action.
Collect and monitor monthly rents and safeguard funds received.
Post rent payments to resident accounts promptly and accurately.
Enforce lease provisions legally, including requirements related to rent payment.
Report accidents and emergencies to the Regional Manager or corporate office by submitting an Incident Report.
Show apartment homes to prospective residents and inspect community areas.
Use mobility to work in an office setting, operate standard office equipment, and attend meetings at various sites.